Xerox B310 Service Manual

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Contact the relevant OpCo to obtain a conversion code:
• US: Provide the printer Serial Number and Total Meter Read using the email template provided in
Eureka Tip 1465824. A conversion PIN code is provided within 10 minutes. For any service plan
conversion issues or special requests, phone Xerox Corporate Licensing Systems (XDSS), 1–800–
890–3260.
• Xerox Business Solutions (XBS): All requests for service plan conversions must be approved by the
XBS VP of Service. Request your field service manager to contact your XBS company VP of Service
for direction. The XBS Core Company VP of Service will require authorization to convert the printer
from sold to metered, and will provide a status of your request. Do not phone Field Engineering to
request a conversion code.
• US Authorized Service Provider (ASP): Provide the printer Serial Number and Total Meter Read
using the email template provided in Eureka Tip 1465824. A conversion PIN code is provided
within 10 minutes. For any service plan conversion issues or special requests, phone Xerox
Corporate Licensing Systems (XDSS), 1–800–890–3260.
• Canada: Provide the printer Serial Number and Total Meter Read using the email template
provided in Eureka Tip 1465824. A conversion PIN code is provided within 10 minutes. For any
service plan conversion issues or special requests, phone Customer Delivery Organization (CDO)
field support, 1–800–647–1331.
Note: The service plan conversion code must be entered within 500 Total Impression counts. If
this count is exceeded, a new code is required.
Using The Control Panel
1. From the control panel, navigate to Settings > Supplies Plan > Plan Conversion.
2. Record the Total Impressions and Device Serial Number.
3. Contact the relevant OpCo to obtain the conversion code.
4. After receiving the conversion code, on the control panel, navigate to Supplies Plan > Plan
Conversion > Conversion Code.
5. Enter the conversion code provided, then select Convert Plan.
6. Navigate to Supplies Plan > Plan Conversion > Current Plan to confirm the conversion is
successful.
Using The Embedded Web Server
1. Open a web browser, and then type the printer IP address. If necessary, ask the customer to enter
the Admin password.
2. From the home page, navigate to Settings > Supplies Plan > Plan Conversion.
3. Record the Total Impressions and Device Serial Number.
4. Contact the relevant OpCo to obtain the conversion code.
5. After receiving the conversion code, on the embedded web server, navigate to Settings > Supplies
Plan > Plan Conversion > Conversion Code.
88
Xerox
®
B310 Printer
Service Manual
Diagnostics and Troubleshooting

Xerox B310 Specifications

General

Color	Yes
Print technology	Laser
Resolution color	4800 x 4800 DPI
Duplex printing mode	Auto
Warm-up time (from sleep mode)	15 s
Time to first page (black, normal)	6.7 s
Time to first page (color, normal)	7.2 s
Print speed (black, normal quality, A4/US Letter)	35 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17 ppm
PCL fonts	6
Printer fonts	PCL, PostScript
Printing colors	Black, Cyan, Magenta, Yellow
Maximum duty cycle	80000 pages per month
Recommended duty cycle	0 - 6000 pages per month
Number of PostScript fonts	158
Number of print cartridges	4
Page description languages	HTML Direct Image Space, PCL 5, PCL 6, PDF 1.7, PostScript 3, XPS
Processor frequency	1000 MHz
Sound pressure level (printing)	50 dB
Sound pressure level (duplex printing)	52 dB
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100/1000Base-T(X)
Ethernet LAN data rates	1000 Mbit/s
Mobile printing technologies	Apple AirPrint, Mopria Print Service
USB connector	USB Type-A / USB Type-B
USB 2.0 ports quantity	1
Mac operating systems supported	Mac OS X 10.14 Mojave, Mac OS X 10.15 Catalina, Mac OS X 10.15.3 Catalina, Mac OS X 11.0 Big Sur
Server operating systems supported	Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2019
Windows operating systems supported	Windows 10, Windows 11, Windows 8, Windows 8.1
Total input capacity	251 sheets
Total output capacity	125 sheets
Paper tray 1 input capacity	250 sheets
Multi-Purpose tray input capacity	1 sheets
Custom media width	98 - 216 mm
Maximum print size	216 x 356 mm
Custom media length	148 - 356 mm
Paper tray media types	Bond paper, Card stock, Envelopes, Glossy paper, Heavy paper, Labels, Letterhead, Lightweight paper, Plain paper, Pre-Printed, Recycled paper, Rough paper
Paper tray media weight	60 - 216 g/m²
ISO A-series sizes (A0...A9)	A4, A5, A6
Maximum ISO A-series paper size	A4
Cables included	AC
Included cartridge capacity (CMY)	1500 pages
Included cartridge capacity (black)	1000 pages
Display	LCD
Control type	Buttons
Product color	Blue, White
Display diagonal	2.4 \
Market positioning	Home & office
AC input voltage	220 - 240 V
AC input frequency	47-63 Hz
Power consumption (max)	530 W
Power consumption (off)	0.2 W
Power consumption (standby)	22 W
Power consumption (printing)	360 W
Power consumption (PowerSave)	1.61 W
Harmonized System (HS) code	84433210
Operating temperature (T-T)	10 - 32.2 °C
Operating relative humidity (H-H)	15 - 80 %
Package depth	567 mm
Package width	534 mm
Package height	450 mm
Package weight	23800 g

Weight and Dimensions

Depth	421 mm
Width	442 mm
Height	308 mm