Xerox ColorQube 9303 Series - Page 68

February 2013
2-44
ColorQube® 9303 Family
03-331-00, 03-332-00, 03-338-00
Status Indicator RAPs
03-331-00, 03-332-00 Main Controller and Network
Controller on the SBC PWB Cannot Communicate RAP
03-331-00 Integral network communication error on the single board controller PWB.
03-332-00 The main controller and network controller (integral components of the single board
controller PWB) were unable to communicate within a 12 minutes time span.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Check the fault history file for other 03-xxx fault codes. If the 03-xxx fault codes occur ran-
domly, the cause may be due to electrical noise. Go to the OF 10 Intermittent Failure RAP.
Procedure
1. Switch off the machine, then switch on the machine, GP 14.
2. Check the network connection to the single board controller PWB PJ14 is correctly
inserted.
3. Re-load the software set, GP 4 Machine Software.
4. Install new components as necessary:
• Single board controller PWB, PL 3.11 Item 13.
03-338-00 The Main Controller on the SBC Has Reset RAP
03-338-00 System detects that the software in the single board controller PWB has been reset.
This was due either to the watch dog timing out or the software writing to an illegal address.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
Check the fault history file for other 03-xxx fault codes. If the 03-xxx fault codes occur ran-
domly, the cause may be due to electrical noise. Go to the OF 10 Intermittent Failure RAP.
Procedure
1. Switch off the machine, then switch on the machine, GP 14.
2. Re-load the software set, GP 4 Machine Software.
3. If the fault remains, install a new single board controller PWB, PL 3.11 Item 13.