Xerox ColorQube 9303 Series - Page 69

February 2013
2-45
ColorQube® 9303 Family
03-346-00, 03-347-00
Status Indicator RAPs
03-346-00 Unable To Communicate With UI RAP
03-346-00 Unable to re-establish communication with the UI after 30 seconds.
Procedure
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
1. Switch off the machine, then switch on the machine, GP 14.
2. Reload the software set, GP 4 Machine Software.
03-347-00 Main Controller PWB Cannot Communicate with
UI PWB RAP
03-347-00 The single board controller PWB to UI control PWB communications have failed.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
• Switch off the machine, then switch on the machine, GP 14.
• Check the fault history file for other 03-xxx fault codes. If the 03-xxx fault codes occur ran-
domly, the cause may be due to electrical noise. Go to OF 10 Intermittent Failure RAP.
Procedure
1. Switch off the machine, GP 14. Ensure all the connectors on the single board controller,
PL 3.11 Item 13 and the UI control PWB, PL 2.10 Item 2 are correctly and securely
seated. Switch on the machine, GP 14.
2. Re-load the software set, GP 4 Machine Software.
3. Refer to WD 3.2. Check the wiring between PJ19 on the single board controller PWB and
PJ900, PJ901 and PJ905 on the User Interface control PWB. Repair the wiring as neces
-
sary, REP 1.1. If necessary, install a new user interface harness, PL 2.10 Item 7.
4. Install new components as necessary:
• User interface control PWB, PL 2.10 Item 2.
• Single board controller PWB, PL 3.11 Item 13.