February 2013
2-46
ColorQube® 9303 Family
03-355-00, 03-362-00
Status Indicator RAPs
03-355-00 CCM POST Failure Detected RAP
03-355-00 The software has detected a CCM POST failure during the NVM integrity test/NVM
battery failure.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
• Check the fault history file for other 03-xxx fault codes. If the 03-xxx fault codes occur ran-
domly, the cause may be due to electrical noise. Go to OF 10 Intermittent Failure RAP.
• Check that the battery on the NVM module PWB is located correctly and in good condi-
tion, GP 45.
• Reseat the NVM module PWB, PL 3.11 Item 17.
Procedure
NOTE: The machine may continue to boot with this fault, but printing may be disabled. The sta-
tus code, 03-505 is raised with this fault code.
1. Switch off the machine, then switch on the machine, GP 14.
2. Re-load the software set, GP 4.
3. Install new components as necessary:
• Battery, PL 3.11 Item 18.
• NVM module PWB, PL 3.11 Item 17.
• Single board controller PWB, PL 3.11 Item 13.
03-362-00 CCS Power Fault RAP
03-362-00 The single board controller software has failed to exit from a timer loop and has
detected that this is caused by an abnormal power condition.
Initial Actions
WARNING
Ensure that the electricity to the machine is switched off while performing tasks that do
not need electricity. Refer to GP 14. Disconnect the power cord. Electricity can cause
death or injury. Moving parts can cause injury.
• Switch off the machine, then switch on the machine, GP 14.
• Check the fault history file for other 03-xxx fault codes. If the 03-xxx fault codes occur ran-
domly, the cause may be due to electrical noise. Go to OF 10 Intermittent Failure RAP.
Procedure
1. Switch off the machine, then switch on the machine, GP 14.
2. Check the wiring and connections between the power supply unit, PL 1.15 Item 2, the
power distribution PWB, PL 3.11 Item 1 and the single board controller PWB, PL 3.11
Item 13. Repair the wiring as necessary, REP 1.1.
3. Go to the following RAPs and check the low voltage supplies to the single board controller
PWB:
• 01C +3.3V Distribution RAP.
• 01D +5V Distribution RAP.
• 01E +12V Distribution RAP.
• 01G +17V Distribution RAP.
• 01H +24V Distribution RAP.
• 01L 0V Distribution RAP
As necessary, repair the wiring, REP 1.1, or install new components as necessary:
• Power distribution PWB, PL 3.11 Item 1.
• Single board controller PWB, PL 3.11 Item 13.
• PDB to SBC Harness (PJ17), PL 3.11 Item 10.
• Power supply unit, PL 1.15 Item 2.
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