Xerox DocuCentre SC2020 User Manual

Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
268
Symptoms Possible Cause Remedy
Copies are dirty. The document glass
cover or document glass
is dirty.
Clean the document glass cover or document
glass.
Refer to
Cleaning the Document Glass Cover
and the Document Glass
on page 248.
The document is a
transparency or highly
translucent medium.
When copying highly translucent documents,
dirt on the document glass cover shows up in
the copy. Place a sheet of white paper over the
document before copying.
The document is on
colored or rough paper, or
is a blueprint.
The paper's background color is being copied.
Adjust the copy density or image quality, or
specify background suppression before
copying.
The document is printed
on glossy printing paper.
Glossy printing paper easily sticks to the
document glass, and shadows can resemble
dirt in the copy. Place a transparency or
transparent film under the document before
copying.
Copies are too dark or
too light.
The copy density
adjustment is not right.
Adjust the copy density.
Refer to
Lighten/Darken on page 84.
The document is light. Adjust the copy density.
Refer to
Lighten/Darken on page 84.
The image quality setting
is not correct for the
document.
If the copy output of black text is too light, set
[Original Type] to [Text].
Refer to
Original Type on page 85.
The copy is slightly out
of position.
The paper loaded in the
tray is misaligned.
Align the paper stack, and load it so that the
leading edge of the paper is aligned with the
front corners of the tray.
Copies have missing
parts in them.
The paper is damp. Damp paper creates missing parts or unclear
copies. Replace it with paper from an
unopened pack.
The paper in the tray is
creased or wrinkled.
Remove any problematic sheets, or replace the
paper with paper from an unopened pack.
The document has been
cut-and-pasted, or is
creased.
Cut-and-pasted or creased parts of the
document may not be making proper contact
with the document glass. Place a stack of
white paper on top of the document to bring it
into proper contact with the document glass.

Xerox DocuCentre SC2020 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Booklet printing function	Yes
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Scan to	PC, TWAIN
Scanner type	-
Scan speed (black)	24 ppm
Scan speed (color)	19 ppm
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Total input capacity	350 sheets
Total output capacity	250 sheets
Maximum input capacity	850 sheets
Internal memory	512 MB
Power consumption (average operating)	1200 W
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supported	Windows 7, Windows 8.1, Windows Vista, Windows XP

Weight and Dimensions

Depth	586 mm
Width	595 mm
Height	634 mm