Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
288
Paper Jam in Left Side Cover [A]
Follow the steps below to clear paper jams inside the device's left side cover [A].
When removing paper, there may be an image on the device's Transfer Belt (the black film belt) inside the
left side cover [A]. Do not touch the Transfer Belt. Image quality may be affected, or the Transfer Belt may
be damaged and need replacement.
1. Open Tray 5 (1), and then while lifting up the release lever (2) gently open the top left cover (3).
If the paper is jammed around the fusing unit
1. Pull down the handle [A1].
2. Remove the jammed paper.
Note: Do not leave any torn pieces of paper inside the device.
3. Return the handle [A1] back to its position.