Xerox DocuCentre SC2020 User Manual

Problem Solving
Xerox
®
DocuCentre
®
SC2020
User Guide
294
7. Close the document feeder top cover until it clicks into place, and confirm that there is no space
between the near or far side of the cover and the document feeder.
8. If you cannot find the document, carefully lift up the document feeder. If you find the document,
remove it, and then close the document feeder.
9. If you cannot find the document in Step 8, lift up the document feeder tray and remove the
document.
10. Carefully move the document feeder tray back into position.
11. Ensure that the document is not torn, wrinkled, or folded, and then reload the documents to complete
the job.
After removing the jammed document:
–Copy:
Place the unscanned document again including the jammed pages.
–Scan (Email/PC(Network)):
Place the entire document again.
If the scanned data is already sent, place the unscanned document again including the jammed
pages.
– Scan (TWAIN/WIA(Windows Image Acquisition)):
Place the unscanned document again including the jammed pages.
–Fax:
Place the entire document again.
Note: Torn, wrinkled or folded document pages can cause document jams, or damage. Always copy
torn, wrinkled, or folded documents by placing them directly on the document glass.

Xerox DocuCentre SC2020 Specifications

General

Print technology	Laser
Maximum resolution	1200 x 2400 DPI
Booklet printing function	Yes
Time to first page (black, normal)	12 s
Print speed (black, normal quality, A4/US Letter)	20 ppm
Time to first copy (black, normal)	8.6 s
Time to first copy (color, normal)	10.8 s
Scan to	PC, TWAIN
Scanner type	-
Scan speed (black)	24 ppm
Scan speed (color)	19 ppm
Image formats supported	JPEG, TIFF
Document formats supported	PDF
Optical scanning resolution	600 x 600 DPI
Product color	Blue, White
Display diagonal	4.3 \
Market positioning	Business
Wi-Fi	No
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Maximum duty cycle	- pages per month
Number of print cartridges	4
Page description languages	PCL 5e, PCL 6
Fax coding methods	JBIG, MH, MMR (Fax coding method), MR
ISO A-series sizes (A0...A9)	A3, A4, A5
Maximum ISO A-series paper size	A3
Total input capacity	350 sheets
Total output capacity	250 sheets
Maximum input capacity	850 sheets
Internal memory	512 MB
Power consumption (average operating)	1200 W
Server operating systems supported	Windows Server 2003, Windows Server 2008, Windows Server 2012
Windows operating systems supported	Windows 7, Windows 8.1, Windows Vista, Windows XP

Weight and Dimensions

Depth	586 mm
Width	595 mm
Height	634 mm