Phaser 6121MFP Service Manual 3-31
Error Messages and Codes
Error code: 0084
Definition: Detect DCN signal in phase B.
Solution:
1. Ask the sender to resend the fax.
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 0085
Definition: Transmitting unit sending DCS 3 times consecutively, but each time
responds with DIS/DTC.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
Error code: 0086
Definition: Detected response signal other than DTC, DIS, FTT, DCN or CFR after
sending DCS.
Solution:
Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 0087
Definition: Training attempt has failed because speed unit cannot adjust to low
lower speed.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Adjust the SOFT SW12[6-7] to “11”, while receiving 4 PPR, the speed will down.
4. Change the machine TX speed to V.17, then resend again.
5. Print out the protocol report, and provide it to Technical Support for analysis.
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