Phaser 6121MFP Service Manual 3-57
Error Messages and Codes
Jam Errors
This table lists the jam errors.
Jam Error Summary 
Message
Misfeed 
Location
Misfeed 
processing 
location
Go to
Main Print Engine
Check Tray1 paper
Load paper
or remove top sheet.
(Press Start key)
to continue
Tray1 media 
feed section
Top co v e r pag e 3-5 8
Jam at Transfer
Open top cover and 
remove Imaging Unit
clear jammed paper
close top cover
Transfer Roller Top cover page 3-59
Jam at Fuser
Open top cover
clear jammed paper
Fuser Top cover page 3-61
Jam at Output tray
Open Top cover
Exit section Top cover page 3-63
Automatic Document Feeder Jams
Original Doc. Jam
Open Doc. Feeder and
clear the original.
Reinsert original 
and press the Start key.
Document feed ADF top cover page 3-64
Document 
transport
Document exit
500-Sheet Feeder Tray
Jam at Tray2
Clear jam and
open and close cover
Tray 2 feeder Tray2 page 3-65
Duplex Unit Jams
Jam at Duplex Unit
Open top cover and
duplex unit cover
(Press any key)
Switch back 
section
Duplex Unit 
door
page 3-66
Jam at Duplex Unit
Open Duplex cover
clear jammed paper
Duplex in 
transport 
section
Duplex Unit 
door
page 3-67