Phaser 6121MFP Service Manual 5-25
Print-Quality Troubleshooting
Incorrect Color Image Registration
The composite color image is misaligned or presents an incorrect color scheme.
Initial Actions
Calibrate the printer first (see “Calibration” on page 5-5), and then perform the 
rest of the initial actions listed on page 5-5.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit, PL4.0.13
■ Transfer Roller, PL7.1.10
■ Laser Unit, PL4.0.2
■ Engine Control Board, PL13.0.20
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Inspect the Imaging Unit:
Is the drive coupling to 
the machine dirty?
Clean. 
Is the unit installed in the 
proper position?
If there is dirt on the 
drum, carefully clean 
the surface. If there 
are scratches, replace 
the unit (page 8-6). If 
the problem persists, 
go to step 2.
Reinstall the Imaging 
Unit. If the problem 
persists, replace the 
Imaging Unit.
If the problem 
persists, go to step 2.
2 Has the problem been 
eliminated?
Complete. Replace the following 
units, listed in order, 
until problem is 
eliminated:
Engine Control Board 
(page 8-59),
Laser Unit 
(page 8-50).
Chrysanthemum x morifolium
Color Registration