5-12 Phaser 6121MFP Service Manual
Print-Quality Troubleshooting
Foggy Background
The background image is either distorted or foggy.
Initial Actions
Perform the initial actions listed on page 5-5.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Scanner Unit, PL2.0.4
■ Toner Cartridge (See consumables 
parts list)
■ Imaging Unit, PL4.0.13
■ Laser Unit, PL4.0.2
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print Test Pattern 3 (see 
page 5-7).
Does the defect occur on 
the printed output?
The problem is in the 
print image system. 
Go to step 4.
The problem is in the 
Scanner system. Go 
to step 2.
2 This defect often occurs 
when copying books or 
other material that 
prevents the ADF from 
fully closing. If the ADF 
does not fully close, 
external light can produce 
background on the copy.
Open and Close the ADF 
and verify it closes 
completely. 
Does the defect still 
occur?
Go to step 3. Complete.
Chrysanthemum x morifolium
Background Contamination