Phaser 6121MFP Service Manual 5-21
Print-Quality Troubleshooting
Void Areas and White Spots
Missing spots or areas on the copy.
Initial Actions
Perform the initial actions listed on page 5-5.
4 Has the problem been
eliminated?
Complete. Replace the following
units until the
problem is
eliminated:
Toner Cartridge
(page 8-20),
Laser Unit
(page 8-50),
High Voltage Board
(page 8-57).
Troubleshooting Reference Table
Applicable Parts Example Print
■ Imaging Unit,
PL4.0.13
■ Transfer Roller,
PL7.1.10
■ Toner Cartridge
(See
consumables
parts list)
■ Fuser, PL11.0.18
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print Test Pattern 3
(page 5-7).
Is the error present in only
one color?
Replace the toner
cartridge associated
with the defect. If the
defect persists, go to
step 2.
Go to step 2.
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No
Chrysanthemum x morifolium
Partial Band
Repeating Defects
Chrysanthemum x morifolium