Xerox PHASER 6121MFP - DD Initial Toner Failure; E2 Engine Rom Failure

Phaser 6121MFP Service Manual 3-85
Error Messages and Codes
13DD Initial Toner Failure
The printer determines that an initial toner cartridge has been installed. The
printer is programmed to only use initial toner cartridges one time.
Initial Actions
Install a Xerox Standard or High Capacity cartridge. For toner cartridge part
numbers, see “Xerox Supplies and Accessories” on page 9-54.
13E2 Engine ROM Failure
Flash ROM writing is found faulty during a check.
Initial Actions
Power down and reboot the printer.
Procedure
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Engine Control Board, PL13.0.20
■ Image Processor Board, PL2.0.4
■ Board Locations (page 2-10)
Troubleshooting Procedure Table
Step Action and Questions Yes No
1 Check the Engine Control Board
connectors.
Are the connectors seated properly?
Go to step 2. Reseat the
connectors. If
the problem
persists, go to
step 2.
2 Replace the Engine Control Board
(page 8-59).
Does the problem persist?
Go to step 3. Complete.
3 Replace the Image Processor Board
(page 8-66).
Complete.