Phaser 6121MFP Service Manual 3-59
Error Messages and Codes
Jam at Transfer
Detection of misfeed at 2nd transfer section For misfeed detection, the
Registration Sensor (PS2) is unblocked after a specified period of time. In some
cases, the 2nd Image Retraction Position Sensor (PS3) is not blocked by the paper
that has moved past the position at which the sensor is blocked.
Detection of media left in 2nd transfer section For detection of paper, the
Registration Sensor (PS2) is blocked when the power switch is turned ON, a cover is
opened and closed, or a misfeed or malfunction is reset. In some cases, the2nd
Image Retraction Position Sensor (PS3) is blocked when the power switch is turned
ON, a cover is opened and closed, or a misfeed or malfunction is reset.
Applicable Error Code
• Jam at Transfer
Open top cover and
remove Imaging Unit
clear jammed paper
close top cover
Initial Actions
Follow the directions in “Initial Actions for Jam Errors” on page 3-56.
3 Check for +5 V at P/J12-6.
Is the voltage present?
Go to step 4. Replace the Paper
Path Guide
Assembly
page 8-98. If the
problem persists,
go to step 4.
4 Check for +24 V at P/J10-2.
Is the voltage present?
Go to step 5. Replace the
solenoid
(page 8-100). If
the problem
persists, go to step
5.
5 Replace the Engine Control
Board (page 8-59).
Complete.
Troubleshooting Procedure Table (continued)
Step Action and Questions Yes No
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