Phaser 6121MFP Service Manual 3-71
Error Messages and Codes
0045 Scanner Fan Failure
Possible causes:
• The Exit Tray Cooling Fan Motor does not rotate evenly even after the lapse of 
a given period of time while it is being started.
• The fan motor lock signal remains HIGH for a given period of consecutive time 
while the exit tray cooling fan motor is being rotated.
Initial Actions
Power down and reboot the printer.
Procedure
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Engine Control Board, PL13.0.20
■ Image Processor Board, PL2.0.4
■ Board Locations (page 2-10)
Troubleshooting Procedure Table
Step Action and Questions Yes No
1 Check the Engine Control Board 
connector P/J24.
Is the connector seated properly?
Go to step 2. Reseat the 
connector. If 
the problem 
persists, go to 
step 2.
2 Clean the Exit Tray Cooling Fan air 
intake Check the fan for possible 
overload and correct as necessary.
Does the problem persist?
Go to step 3. Complete.
3 Replace the Exit Tray Cooling Fan 
(page 8-96).
NOTE During replacement, check if the fan is 
obstructed and correct if necessary. If the 
problem persists, replace the fan.
Does the problem persist?
Go to step 3. Complete.
4 Replace the Image Processor Board 
(page 8-66).
Complete.