5-10 Phaser 6121MFP Service Manual
Print-Quality Troubleshooting
Light Print
The overall image density is too light.
Initial Actions
Perform the initial actions listed on page 5-5.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Scanner Unit, PL2.0.4
■ Imaging Unit, PL4.0.13
■ Transfer Roller, PL7.1.10
■ High Voltage Board, PL13.0.6
■ Laser Unit, PL4.0.2
■ Toner Cartridge (See consumables 
parts list)
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Print Test Pattern 3 (see 
page 5-7).
Does the defect occur on 
the printed output?
Go to step 4. The problem is 
associated with the 
scanner system.
Go to step 2.
2 Increase the copy 
darkness level using the 
control panel adjustment, 
and then make another 
copy.
Does the defect still 
occur?
Go to step 3. Complete.
3 Reseat all connectors and 
cables between the 
Scanner Unit and the 
Image Processor Board, 
and then make another 
copy.
Does the defect still 
occur? 
Replace the Scanner 
Unit (page 8-31).
Complete.
Light or Undertone Print
Chrysanthemum x morifoliumChr
santhemum x morifolium