Phaser 6121MFP Service Manual 5-27
Print-Quality Troubleshooting
Brush Effect or Blurred Image
The image on the copy appears blurry or smeared.
Initial Actions
Perform the initial actions listed on page 5-5.
Troubleshooting Reference Table
Applicable 
Parts Example Print
■ Imaging 
Unit, 
PL4.0.13
■ Fuser, 
PL11.0.18
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the media.
Is the paper damp or the 
incorrect media for the 
printer?
Replace with paper 
that meets the 
specifications for the 
printer. If the 
problem persists, go 
to step 2.
Go to step 2.
2 Replace the Imaging Unit 
(page 8-6). 
Does the problem persist?
Go to step 3. Complete.
3 Inspect the Fuser.
Is the fusing entrance 
guide plate dirty or 
scratched?
Clean the guide 
plate. 
If the problem 
persists go to step 4.
Go to step 4.
4 Replace the Fuser 
(page 8-9). 
Ink Smears Duplex
Chrysanthemum x morifolium
Fuzzy Text
Chrysanthemum x morifolium
nthemum xChrysanthemum x morifolium
nthemum xChrysanthemum x morifolium