Xerox PHASER 6121MFP - Poor Fusing Performance or Offset

5-26 Phaser 6121MFP Service Manual
Print-Quality Troubleshooting
Poor Fusing Performance or Offset
The fusing process or offset is incorrect.
Initial Actions
Perform the initial actions listed on page 5-5.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Engine Control
Board, PL13.0.20
■ Fuser, PL11.018
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the media.
Is the paper damp or the
incorrect media for the
printer?
Replace with paper
that meets the
specifications for the
printer. If the
problem persists, go
to step 2.
Go to step 2.
2 Inspect the Fuser. Are the
green fuser separator
levers in the correct
position?
Go to step 3. Close the levers. If the
problem persists, go
to step 3.
3 Replace the following
units, listed in order, until
problem is eliminated:
Engine Control Board
(page 8-59),
Fuser (page 8-9).
Incomplete Transfer
Chrysanthemum x morifolium
Residual Image/Ghosting