Phaser 6121MFP Service Manual 3-41
Error Messages and Codes
Error code: 00D1
Definition: Received incorrect response after sending PPS_EOP signal in V.34.
Solution:
1. Change the machine TX speed to V.17, and then resend.
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00D2
Definition: Received DCN after sending PPS_EOP signal.
Solution:
Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00D3
Definition: Received DCN after sending PPS_NULL signal.
Solution:
Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00D4
Definition: Received DCN after sending PPS_EOM signal.
Solution:
Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00D9
Definition: Can't detect correct phase 3 signal after detecting silence after
phase 2.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Boost the machine TX Level.<*1>
3. Change the machine TX speed to V.17, and then resend.
4. Print out the protocol report, and provide it to Technical Support for analysis.
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