Phaser 6121MFP Service Manual 3-49
Error Messages and Codes
Error code: 00FA
Definition: Received ERR signal after sending EOR_EOM.
Solution:
1. Change the machine setting to ECM OFF, and then resend.
2. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00FB
Definition: No response received in RR response procedure after sending
EOR_EOM.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00FC
Definition: No response received after sending CTC.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Print out the protocol report, and provide it to Technical Support for analysis.
Error code: 00FD
Definition: Can't speed down to lower speed in ECM mode.
Solution:
1. Check the phone line for noise, and if necessary, replace the telephone line or
contact your Telecom Service Provider.
2. Change the machine setting to ECM OFF, and then resend.
3. Boost the TX Level of sender's machine.
4. Boost the machine TX Level.<*1>
5. Adjust the SOFT SW12[6-7] to “11”, while receiving 4 PPR, the speed will down.
6. Print out the protocol report, and provide it to Technical Support for analysis.
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