Phaser 6121MFP Service Manual 3-61
Error Messages and Codes
Jam at Fuser
For detection of misfeeds, the paper does not block the Exit Sensor (PS4) even
after the lapse of a predetermined period of time following the activation of the
Registration Roller Solenoid. In some cases, the Exit Sensor is unblocked within a
predetermined period of time after it has been blocked by the paper, or the Main
Motor, the Polygon Motor, and Rack Motor are energized even after the lapse of a
predetermined period of time after paper information has been created.
For detection of paper left in the fusing section, the Exit Sensor is blocked when
the power switch is turned ON, a cover is opened and closed, or a misfeed or
malfunction is reset.
Applicable Error Code
• Jam at Fuser
Open top cover
clear jammed paper
Initial Actions
Follow the directions in “Initial Actions for Jam Errors” on page 3-56.
Procedure
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack References
■ Exit Sensor, PL11.0.15
■ Registration Roller Solenoid, PL9.1.21
■ Image Processor Board,
PL13.0.29/30
■ Engine Control Board, PL13.0.20
■ Fuser, PL11.0.18
■ Board Locations (page 2-10)
■ Sensors and Switches (page 2-11)
■ Motors, Fans, and Solenoids
(page 2-12)
■ Map 1 - Engine Control Board
Plug/Jack Locator (page 10-5)
■ Map 2 - Image Processor Board
Plug/Jack Locator (page 10-6)
■ Power Supply Wiring (page 10-17)
■ Imaging Wiring (page 10-15)
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