Phaser 8400/8500/8550/8560 Color Printer Service Manual 5-11
Print-Quality Troubleshooting
Streaks or Lines Down the Print
There are several possible causes of streaks running the length of a print.
Initial Actions
â– Check the media used is supported by this printer.
â– Check that the exit path is clear of debris.
Troubleshooting Reference
Applicable Parts Example Print
â– Stripper Blade
â– Drum Maintenance Kit
â– Preheater
â– Electronics Module
â– Drum Assembly
Streaks or Lines Down the Print Troubleshooting Procedure
Step Questions and Actions
Yes No
1 Check for and remove any media, jammed
paper, or debris found in the exit path.
Did this correct the problem?
Complete. Go to Step 2.
2 Clean the Drum Maintenance Kit wiper blade
or replace the kit.
Did this correct the problem?
Complete. Go to Step 3.
3 1. Check the exit area, exit frame, Preheater,
Drum Maintenance Kit, Printhead, and
Stripper Blade for anything touching the
Drum.
2. Reseat any component interfering or
touching the Drum.
3. Clean the Stripper Blade.
Did this correct the problem?
Complete. Go to Step 4.
s8500-035