Xerox WorkCentre 5024

06/2014
3-17
WC 5022/5024
IDS6 Toner Splattering
Image Quality Troubleshooting
Version 1.0
IDS6 Toner Splattering
Figure 1 Toner Splattering Defect Sample (j0ch3222)
Cause
1. Paper size mismatch occurred (tray settings and paper size are different).
2. The resistance of the paper increased under dry conditions.
Action
1. Check the tray settings.
2. Use paper from a freshly opened packet.
IDS7 White Spots (Irregular)
Figure 1 White Spots (Irregular) Defect Sample (j0ch3223)
Cause
1. The resistance of the paper increased under dry conditions.
Action
1. Use paper from a freshly opened packet.