06/2014
3-23
WC 5022/5024
IDS15 Defects Related To Scan Print
Image Quality Troubleshooting
Version 1.0
IDS15 Defects Related To Scan Print
Moire may occur when printing out the scanned images.
Cause
This occurs due to interference between the document, as well as the printer screen and the
printer driver resolution conversion process.
Action
1. Reduce sharpness.
a. Use KO to change the Sharpness of Copy Settings from '2' (default) to '1' or '0'.
NOTE: Secondary defect: Text is blurred.
2. If the Scan resolution is 600 dpi, change it to a lower resolution (200 dpi or 300 dpi).
3. This is the same for FC Scan.
However, as the Output Color selection consists of 200 dpi and 300 dpi only, change it to
200 dpi if the moire occurs at 300 dpi.
IDS16 Cold Start Dew
Figure 1 Cold Start Dew (jomg33001)
Cause
1. Cold Start Dew
Action
1. Change the NVM: 744-029 from "0" to "99" only.
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