Xerox WorkCentre 5024 Service Manual

06/2014
3-21
WC 5022/5024
IDS12 Light Background Due to Background Suppres-
Image Quality Troubleshooting
Version 1.0
IDS12 Light Background Due to Background Suppression
in Copies of Documents With Frames
For documents with dark frames along the Lead Registration Edge, the suppression value is
set so large such that areas of medium density appear extremely light.
Figure 1 Light Background Due to Background Suppression in Copies of Documents
With Frames Defect Sample (j0lj3229)
Cause
Background Suppression performs background detection of images at a distance of up to 10
mm from the Lead Registration Edge. As there were dark frames along the Lead Registration
Edge, it could not detect the original background density, which resulted in the Background
Suppression being performed based on the density of the frames.
Action
1. Use KO to change the Background Suppression of Copy Settings to OFF.

Xerox WorkCentre 5024 Specifications

General

Duplex printing	Yes
Print technology	Laser
Maximum resolution	600 x 600 DPI
Time to first page (black, normal)	14 s
Print speed (black, normal quality, A3)	12 ppm
Print speed (black, normal quality, A4/US Letter)	24 ppm
Duplex print speed (black, normal quality, A4/US Letter)	17 ppm
Copy speed (black, normal quality, A3)	12 cpm
Copy speed (black, normal quality, A4)	24 cpm
Scan to	E-mail, PC
Scan drivers	TWAIN
Scanner type	ADF scanner
Scan speed (black)	22 ppm
Scan speed (color)	13 ppm
Faxing	-
Modem speed	33.6 Kbit/s
Printing colors	Black
Maximum duty cycle	25000 pages per month
Recommended duty cycle	0 - 25000 pages per month
Number of print cartridges	2
Wi-Fi	No
Email protocols	SMTP
Cabling technology	10/100Base-T(X)
Ethernet LAN data rates	10, 100 Mbit/s
Internal memory	256 MB
Standard interfaces	USB 2.0
Display	LCD
Product color	Gray
Market positioning	Business
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows 8.1, Windows 8.1 Enterprise, Windows 8.1 Enterprise x64, Windows 8.1 Pro, Windows 8.1 Pro x64, Windows 8.1 x64, Windows Vista Business, Windows Vista Business x64, Windows Vista Enterprise, Windows Vista Enterprise x64, Windows Vista Home Basic, Windows Vista Home Basic x64, Windows Vista Home Premium, Windows Vista Home Premium x64, Windows Vista Ultimate, Windows Vista Ultimate x64
Paper input type	Paper tray
Total input capacity	350 sheets
Total output capacity	- sheets
Maximum input capacity	1850 sheets
Total number of input trays	5
Paper tray media types	Labels, Plain paper, Recycled paper
Paper tray media weight	60 - 90 g/m²
ISO A-series sizes (A0...A9)	A3, A4
ISO B-series sizes (B0...B9)	B4, B5
Maximum ISO A-series paper size	A3
Power consumption (average operating)	- W
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth	574 mm
Width	594.3 mm
Height	581.6 mm