2D-LC User Guide 275
10 Troubleshooting and Diagnostics
Overview of the Module’s Indicators and Test Functions 276
User Interfaces 277
Agilent Lab Advisor Software 278
Integrated 2D-LC functions in the Lab Advisor Software 279
Lab Advisor Instrument Control 280
2D-LC Hardware License Handling 280
2D-LC Capillaries Configuration Tool 283
Instrument Control of the 2D-LC Cluster 284
Lab Advisor Service & Diagnostic 286
Decluster the 2D-LC Cluster 286
Pump Head Leak Test for the 2D Pump 287
Pump Leak Rate Test for the 2D Pump 288
System Pressure Test for the 2D Pump 289
2D-LC Capillary Leak Test 291
Replace the Module Firmware 292
The Basic Principle of Troubleshooting 294
Pressure too high 297
Pressure too low 298
Peak area and peak height related 299
Retention time related 300
Missing signal linearity 301
Drifting signal 302
Signal noisy 303
Recommended Tests to Conclude Troubleshooting 304
This chapter gives an overview about the troubleshooting and diagnostic
features and the different user interfaces.