Counter Description
Number of Failed Calls
due to No Resources
Indicates the number of calls that failed due to unavailable resources or
a device lock. The counter is incremented as a result of one of the
following release reasons:
GWAPP_RESOURCE_UNAVAILABLE_UNSPECIFIED
RELEASE_BECAUSE_GW_LOCKED
Number of Failed Calls
due to Other Failures
This counter is incremented as a result of calls that failed due to reasons
not covered by the other counters.
Average Call Duration
(ACD) [sec]
The average call duration (ACD) in seconds of established calls. The
ACD value is refreshed every 15 minutes and therefore, this value
reflects the average duration of all established calls made within a 15
minute period.
Attempted Fax Calls
Counter
Indicates the number of attempted fax calls.
Successful Fax Calls
Counter
Indicates the number of successful fax calls.
36.5 Viewing Registered Users
The SAS/SBC Registered Users page displays a list of registered SAS users recorded in
the device's database.
To view registered SAS users:
Open the Registration Status page (Status & Diagnostics tab > VoIP Status menu >
Registered Users).
Figure 36-4: SAS/SBC Registered Users Page
Table 36-2: SAS Registered Users Parameters
Column Name Description
Address of
Record
An address-of-record (AOR) is a SIP or SIPS URI that points to a domain with
a location service that can map the URI to another URI (Contact) where the
user might be available.
Contact
SIP URI that can be used to contact that specific instance of the User Agent for
subsequent requests.
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