Troubleshooting
If you have a problem with your camcorder, refer to this checklist. Consult your dealeror a
Canon Service Center if the problem persists.
Power Source
Problem
Solution
OJ
Camcorder will not turn on.
Battery pack is exhausted. Replace or charge the battery
21
pack.
Attach the battery pack correctly.
21
The camcorder switches off
Battery pack is exhausted. Replace or charge the battery
21
by
itself.
pack.
Power save function has been activated. Turn on the
84
camcorder.
LCD/viewfinder switches on
Battery pack is exhausted. Replace
or
charge the battery
21
and off. pack.
Battery pack will not charge. Charge the battery pack
in
temperatures between 0 °C and
-
40°C
(32
of
and 104
OF).
Battery packs become hot with use and may not charge. Wait
-
until the battery pack temperature is below 40 °C (104
OF)
and
retry charging.
The battery pack is damaged. Use a different battery pack.
-
Recording/Playback
Problem
Solution
OJ
Buttons will not work. Turn on the camcorder.
-
Load a disc.
31
Abnormal characters appear This camcorder uses a microcomputer. External noise or static
-
on the screen. The camcorder
electricity may cause abnormal characters to appear
on
the
does not operate properly.
screen.
In
such case, disconnect the power source and
reconnect it after a short time. If the problem still persists,
disconnect the power source and press the RESET button
with a pointed item. Pressing the RESET button resets all
settings.
"0 "flashes on the screen.
Load a disc.
31
"G;J"
flashes on the screen. Battery pack is exhausted. Replace or charge the battery
21
pack.
The wireless controller will not Set [WL.REMOTE] to [ON].
83
work.
The battery
of
the wireless controller
is
exhausted. Replace 25
the battery.
Check that you did not lay the camcorder
on
its side so the
-
omni selector's e button is pressed down. Place the
camcorder upright.
Video noise appears on When using the camcorder
in
a room where a plasma
TV
is
-
screen. located, keep a distance between the camcorder and the
plasma
TV.
Video noise appears on the When using the camcorder
in
a room where a
TV
is located,
-
TV
screen. keep a distance between the compact power adapter and the
power
or
antenna cables
of
the
TV.
Even without a disc loaded, The camcorder is checking
if
a disc is loaded or not. This is not
-
when closing the disc
a malfunction.
compartment cover a motor
sound can be heard.
-
123
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