Canon MF726Cdw - Faq

2. Select [COPIER] > [FUNCTION] > [MISC-P] > [ERDS-LOG] and touch the [Yes].
Output sample
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㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖
㻖㻖㻖㻌㻱㻙㻾㻰㻿㻙㻯㻻㻹㻙㻸㻻㻳㻌㻖㻖㻖
㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖㻖
㻺㼛㻚㻜㻝㻌㻌㻌㻌㻰㻭㼀㻱㻌㻝㻞㻛㻜㻟㻌㻞㻜㻝㻡㻌㻌㻌㻌㼀㻵㻹㻱㻌㻜㻟㻦㻞㻝㻌㻭㻹㻌㻌㻌㻌㻯㻻㻰㻱㻌㻜㻡㻜㻜㻜㻜㻜㻟
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㻺㼛㻚㻜㻞㻌㻌㻌㻌㻰㻭㼀㻱㻌㻝㻞㻛㻜㻟㻌㻞㻜㻝㻡㻌㻌㻌㻌㼀㻵㻹㻱㻌㻜㻟㻦㻞㻝㻌㻭㻹㻌㻌㻌㻌㻯㻻㻰㻱㻌㻜㻜㻜㻜㻜㻜㻜㻜
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㻵㼚㼒㼛㼞㼙㼍㼠㼕㼛㼚㻌㻌㻌㻌㻿㼁㻿㻼㻱㻺㻰㻦㻌㻯㼛㼙㼙㼡㼚㼕㼏㼍㼠㼕㼛㼚㻌㼠㼑㼟㼠㻌㼕㼟㻌㼚㼛㼠㻌㼜㼑㼞㼒㼛㼞㼙㼑㼐㻚
FAQ
Q: In what case does a communication test with UGW fail?
Ans.
The following cases can be considered in the becoming "NG" case.
• Name resolution was failed due to an incorrect host name or DNS server has been halted.
• Network cable is blocked off.
• Proxy server settings is not correct.
Q: When does E-RDS send counter information to UGW? How many data is sent?
Ans.
The schedule of data transmitting, the start time are determined by settings in the UGW side. The send time cannot be
specified on the E-RDS side. Data is sent once every 16 hours.
The data size of counter information is approx. 285 KB.
Q: Will data which failed to be sent due to an error in communication with UGW be resent?
Ans.
Data shown below will be resent.
• Jam log
• Service call log
• Alarm log
• Browser information
It is resent only when the web browser option is enabled.
Data is resent endlessly (after 5, 10, 15, 20, 25, and 30 minutes since the occurrence of communication error; once 30
minutes have passed, it is resent at 30-minute intervals) until it is sent successfully. Resend continues even if the power is
turned OFF and then ON.
Q: What is the upper limit of the number of COM-LOGs? What is the upper limit of the number of
characters of error information displayed in a COM-LOG?
Ans.
Up to 5 log data can be saved.
2. Technical Explanation
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