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Cisco Unified IP Phone 7931G Administration Guide for Cisco Unified Communications Manager 8.0 (SCCP and SIP)
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Chapter 5 Configuring Features, Templates, Services, and Users
Telephony Features Available for the Phone
Call Back Provides users with an audio and visual alert on the phone
when a busy or unavailable party becomes available.
For more information, see:
Cisco Unified Communications Manager
System Guide, Cisco Unified IP Phones.
Cisco Unified Communications Manager
Features and Services Guide, Cisco Call Back
Call Chaperone Allows an authorized Chaperone user to supervise and
record a call.
The Call Chaperone user intercepts and answers the call
from calling party, manually creates a conference to the
called party, and remains on the conference to supervise
and record the call. Cisco Unified IP Phones that have the
Call Chaperone feature configured on them have a Record
softkey. The Call Chaperone user presses the Record
softkey to record a call.
For chaperoned calls, an announcement is played or
spoken by one of the participants at the start of the call.
An announcement later alerts participants in the call that
the call is being recorded.
The Call Chaperone feature is supported only with the
External Call Control feature, which allows Cisco Unified
Communications Manager to route audio and video calls
to a route server that hosts routing rules.
For more information, see the Cisco Unified
Communications Manager Features and
Services Guide, External Call Control.
Call display
restrictions
Determines the information that will display for calling or
connected lines, depending on the parties who are
involved in the call.
For more information, see:
• Cisco Unified Communications Manager
Administration Guide, Cisco Unified IP
Phone Configuration.
• Cisco Unified Communications Manager
System Guide, Understanding Route
Plans.
• Cisco Unified Communications Manager
Features and Services Guide, Call Display
Restrictions.
Call forward Allows users to redirect incoming calls to another
number.Call forward options include Call Forward All,
Call Forward Busy, Call Forward No Answer, and Call
Forward No Coverage.
For more information, see:
• Cisco Unified Communications Manager
Administration Guide, Directory Number
Configuration.
• Cisco Unified Communications Manager
System, Guide, Cisco Unified IP Phones.
• Specifying Options that Appear on the
User Options Web Pages, page 5-23.
Call forward all
loop breakout
Detects and prevents Call Forward All loops. When a Call
Forward All loop is detected, the Call Forward All
configuration is ignored and the call rings through
For more information, see the Cisco Unified
Communications Manager System Guide,
Cisco Unified IP Phones.
Table 5-1 Telephony Features for the Cisco Unified IP Phone (continued)
Feature Description Configuration Reference