Steps
1. Turn off the computer.
2. Disconnect the power adapter from the computer.
3. Remove the base cover.
4. Remove the battery.
CAUTION: The battery is a Field Replaceable Unit (FRU) and the removal and installation procedures are
intended for authorized service technicians only.
5. Press and hold the power button for 20 seconds to drain the flea power.
6. Install the battery.
7. Install the base cover.
8. Connect the power adapter to the computer.
9. Turn on the computer.
NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at the Dell Support
Site.
198 Troubleshooting
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