DGSHAPE DWX-42W - Page 148

Installation Problems
147
5. Troubleshooting
N
After the computer has restarted, click [Settings] on the [Start] menu.
O
Click [Devices].
P
If you can see the icon of the machine to remove, right-click it and click [Remove device].
(*)
When using the CD-ROM, specify the folder as shown below� (This is assuming your CD-ROM drive is the D drive�)
D: \Drivers\WINX64 (64-bit versions)
D: \Drivers\WINX86 (32-bit versions)
If you're not using the DGSHAPE Software Package CD, go to the DGSHAPE Corporation website (http://www�dgshape�com/) and
download the driver for the machine you want to remove, and then specify the folder where the downloaded le has been
extracted�
Windows 8.1
* If the driver is uninstalled without following the procedure given below, it may not be possible to reinstall the driver�
Procedure
A
Turn o󰀨 the machine and remove the cable connecting the machine to the computer.
B
Log on to Windows as the computer's administrator.
C
Click [Desktop].
D
Right-click the [Start] button, and then click [Control Panel].
E
Click [Uninstall a program].
F
Select the driver of the machine to remove by clicking it, and then click [Uninstall].
If the [User Account Control] window appears, click [Allow].
G
If a removal conrmation message appears, click [Yes].
H
On the [Start] menu, click [Desktop].
I
Open Explorer, and then open the drive and folder containing the driver.(*)
J
Double-click [SETUP64.EXE] (64-bit version) or [SETUP.EXE] (32-bit version).
If the [User Account Control] window appears, click [Allow].
The setup program for the driver starts.
K
Select [Uninstall].
L
Select the machine to remove.
M
Click [Start].
N
If a window prompting you to restart the computer is displayed, click [Yes].
O
After the computer has restarted, click [Desktop].