DGSHAPE DWX-42W - Page 149

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Installation Problems

148

5. Troubleshooting

Right-click the [Start] button, and then click [Control Panel].

Click [View devices and printers].

If you can see the icon of the machine to remove, right-click it and click [Remove device].

(*)

When using the CD-ROM, specify the folder as shown below� (This is assuming your CD-ROM drive is the D drive�)

D: \Drivers\WINX64 (64-bit versions)

D: \Drivers\WINX86 (32-bit versions)

If you're not using the DGSHAPE Software Package CD, go to the DGSHAPE Corporation website (http://www�dgshape�com/) and

download the driver for the machine you want to remove, and then specify the folder where the downloaded le has been

extracted�

Windows 7

* If the driver is uninstalled without following the procedure given below, it may not be possible to reinstall the driver�

Procedure

Disconnect the USB cable that connects the machine and the computer.

Log on to Windows as the computer's administrator.

On the [Start] menu, click [Control Panel].

Click [Uninstall a program].

Select the driver of the machine to remove by clicking it, and then click [Uninstall].

If a removal conrmation message appears, click [Yes].

Open Explorer, and then open the drive and folder containing the driver.(*)

Select [SETUP64.EXE] (64-bit version) or [SETUP.EXE] (32-bit version), and then click [Open].

Click [OK].

If the [User Account Control] window appears, click [Allow].

The setup program for the driver starts.

Select [Uninstall].

Select the machine to remove.

Click [Start].

If a window prompting you to restart the computer is displayed, click [Yes].