Image Quality Problems
481
Problem Solving
15
Images on the
copy are
skewed.
Is the document loaded
correctly?
Load the document correctly.
Refer to "Step 1 Loading Documents" (P.54).
Is paper loaded properly in
the tray?
Load paper correctly.
Refer to "Loading Paper in Trays 1 to 2"
(P.271).
Is the paper guide for paper
tray 5 (manual feed) set so
that the tray touches the
paper?
Load paper correctly.
Refer to "Loading Paper in Tray 5 (Bypass)"
(P.273).
Is the document guides at
the correct position?
Load the document correctly, and align the
document guides with the edge of the
document.
Refer to "Step 1 Loading Documents" (P.54).
Is the paper tray set
properly?
Firmly push in the tray as far as possible to
set it properly.
Refer to "Loading Paper in Trays 1 to 2"
(P.271).
Part of the image
is missing on the
copy.
Is the paper damp? If the paper is damp, either some parts of
the copy are not shown or the copy is
smudged and unclear. Replace with paper
from a new ream.
Refer to "Loading Paper" (P.271).
Is the loaded paper folded
or wrinkled?
Remove the defective paper and replace
with paper from a new ream.
Refer to "Loading Paper" (P.271).
Is the document pasted
together or folded in?
A probable cause is that the pasted or
folded in section is curling back, and has
risen up from the surface of the document
glass. Place a bunch of white sheets on the
document to hold the document down flat
against the document glass.
A stripe pattern
appears in
copies.
Is too large a document
enlargement ratio set?
Stripes sometimes appear in copies at
some enlargement ratios. Adjust the copy
enlargement ratio.
Refer to "Reducing/Enlarging (Making
Enlarged/Reduced Copies)" (P.64).
Symptoms Check Remedy
Printing is faint
(smudged,
unclear)
Is the paper damp? Replace with paper from a new ream.
Refer to "Loading Paper" (P.271).
The drum cartridge is
depleted or damaged.
Contact our Customer Support Center.
Symptoms Check Remedy
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