Grandstream Networks UCM6204 User Manual

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UCM6200 Series User Manual
DIAL BY NAME
Dial by Name is a feature on the PBX that allows caller to search a person by first or last name via his/her
phone's keypad. The administrator can define the Dial by Name directory including the desired extensions in the
directory and the searching type by "first name" or "last name". After dialing in, the PBX IVR/Auto Attendant will
guide the caller to spell the digits to find the person in the Dial by Name directory. This feature allows
customers/clients to use the guided automatic system to get in touch with the enterprise employees without
having to know the extension number, which brings convenience and improves business image for the
enterprise.
Dial by Name Configuration
The administrators can create the dial by name group under Web GUICall FeaturesDial By Name.
Figure 169: Create Dial by Name Group

Grandstream Networks UCM6204 Specifications

General

Brand	Grandstream Networks
Model	UCM6204
Category	PBX
Language	English