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Grandstream Networks UCM6204 User Manual

Grandstream Networks UCM6204
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P a g e | 185
UCM6200 Series User Manual
Time Condition
Time Conditions
Select the time condition for the inbound rule.
Destination
Select the destination for the inbound call during the specified time condition.
Inbound Route: Prepend Example
UCM6200 now allows user to prepend digits to an inbound DID pattern, with strip taking precedence over
prepend. With the ability to prepend digits in inbound route DID pattern, user no longer needs to create multiple
routes for the same trunk to route calls to different extensions. The following example demonstrates the process:
1. If Trunk provides a DID pattern of 18005251163.
2. If Strip is set to 8, UCM6200 will strip the first 8 digits.
3. If Prepend is set to 2, UCM6200 will then prepend a 2 to the stripped number, now the number become
2163.
4. UCM6200 will now forward the incoming call to extension 2163.
Figure 114: Inbound Route feature: Prepend
Inbound Route: Multiple Mode
In the UCM6200, the user can configure inbound route to enable multiple mode to switch between different
destinations. The inbound multiple mode can be enabled under Inbound Route settings.

Table of Contents

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Questions and Answers:

Grandstream Networks UCM6204 Specifications

General IconGeneral
ModelUCM6204
TypeIP PBX
Max SIP Accounts500
Max Concurrent Calls50
FXO Ports0
VoicemailYes
RecordingYes
Users500
Weight2.2 lbs
Power over Ethernet (PoE)No
Weight (lbs)2.2
Network InterfaceDual Gigabit Ethernet
Power Supply12V DC
Fax over IPT.38
Telephony FeaturesCall forward, call transfer, call hold, call conferencing
Network ProtocolsSIP, RTP, RTCP, HTTP, HTTPS, DHCP, DNS
Supported CodecsG.711, G.726, G.729
Operating Temperature0°C to 40°C (32°F to 104°F)
Storage Temperature-10°C to 60°C (14°F to 140°F)
Humidity10% to 90% Non-condensing
Power Supply (DC)12V DC
Voice CodecsG.711, G.722, G.726, G.729, iLBC

Summary

Product Overview

Technical Specifications

Provides detailed technical specifications including interfaces, codecs, protocols, and physical characteristics.

Installation

Getting Started

Use the Web GUI

Instructions on how to access and utilize the UCM6200's Web GUI for device configuration.

Setup Wizard

Walkthrough of the initial setup wizard for configuring Time zone, password, network, and extensions.

System Settings

Network Settings

Configuration of network parameters for the UCM6200, including LAN, WAN, 802.1X, and Port Forwarding.

Basic Settings

Defines basic network configuration parameters for UCM6200 models, including Method and MTU.

Static Routes

Enables static routing capability for manually configured routes to forward traffic.

Port Forwarding

Allows configuration of port forwarding to provide access to devices via public IP addresses.

Security Settings

Static Defense

Firewall security configurations to prevent malicious attacks and manage traffic.

Firewall Rule Settings

Defines parameters for creating custom firewall rules to accept, reject, or drop traffic.

Dynamic Defense

Blacklists hosts dynamically to prevent connection attempts or brute force attacks.

Fail2ban

Provides intrusion detection and prevention for authentication errors in SIP.

LDAP Server

LDAP Server Configurations

Shows default LDAP server configurations, including Base DN and PBX DN.

LDAP Phonebook

Manages phonebook entries, allowing editing, adding, importing, and exporting LDAP phonebooks.

LDAP Client Configurations

Configuration for LDAP clients, providing an example for SIP endpoints to use the default PBX phonebook.

Time Settings

Email

Email settings

Configures parameters for sending alert event emails, fax, and voicemail notifications.

Provisioning

Configuration Architecture for End Point Device

Explains the three-layer configuration architecture: Global, Model, and Device.

Auto Provisioning Settings

Configures Zero Config feature settings for automatic provisioning.

Global Configuration

Global Policy

Applies basic configurations to all Grandstream SIP endpoints, covering localization and phone settings.

Global Templates

Allows creation of multiple global templates with custom configurations for endpoint provisioning.

Model Configuration

Device Configuration

Allows creation, deletion, and special configuration of devices within Zero Config.

Extensions

Create New SIP Extension

Guides through manual creation of SIP extensions with basic, media, features, and specific time settings.

Create New IAX Extension

Details the process of manually creating new IAX users and their configuration parameters.

Create New FXS Extension

Instructions for manually creating new FXS users and configuring their analog settings.

E-mail Notification

Extension Groups

Analog Trunks

VoIP Trunks

VoIP Trunk Configuration

Configures VoIP trunks including Peer SIP, Register SIP, and IAX trunks.

SLA Station

Call Routes

Outbound Routes

Defines rules for external outgoing calls, pairing extension patterns with trunks.

Configuring Outbound Routes

Steps and parameters for configuring outbound routes, including patterns and trunk selection.

CDR

Inbound Routes

Configures inbound routes to direct incoming calls based on trunk, pattern, and destination.

Inbound Rule Configurations

Details parameters for inbound rule configurations, including trunks, patterns, and prepend/strip.

Conference Bridge

Conference Bridge Configurations

Creates, edits, and manages conference bridges, including extensions, passwords, and participant settings.

Conference Schedule

Conference Schedule Configuration

Configures scheduled conferences, including topic, room, time, and administrator.

IVR

Configure IVR

Creates, edits, and deletes IVR configurations, defining extensions, dial trunk, and destinations.

Language Settings for Voice Prompt

Voicemail

Configure Voicemail

Globally configures voicemail settings such as greeting, message limits, and operator extension.

Ring Group

Paging and Intercom Group

Call Queue

Configure Call Queue

Configures call queues with static or dynamic agents, strategies, and destinations.

Call Center Settings and Enhancements

Pickup Groups

Music On Hold

Fax Server

Configure Fax/T.38

Configures fax settings, including error correction mode and transfer rates.

Receiving Fax

Presence

Follow Me

DISA

Callback

BLF and Event List

Dial by Name

Active Calls and Monitor

Call Features

Feature Codes

Lists and describes call features accessible via feature codes, including transfers and call park.

Call Recording

Enables recording of calls during active calls, either manually or automatically.

Call Park

Provides call park and pickup features via feature codes for temporarily holding calls.

PBX Internal Options

PBX Settings/General

Configures general PBX settings like global outbound CID, ring timeout, and password enforcement.

PBX Settings/Custom Prompt

Allows recording or uploading custom prompts for IVR and other voice prompts.

IAX Settings

SIP Settings

SIP Settings/General

Configures general SIP settings like realm, UDP port, IP address, and guest calls.

Interface Settings

CRM Integration

PMS Integration

Wakeup Service

Announcements Center

Status and Reporting

PBX Status

Monitors real-time status of Trunks, Extensions, Queues, and Interfaces.

Extensions

Shows extensions status, presence, CallerID, IP, and terminal type.

System Status

Provides information on system status, including General hardware/software and Network details.

System Events

Maintenance

User Management

Create and manage administrator accounts for Web GUI login and automatically created user accounts.

Upgrading

Describes how to upgrade the UCM6200 firmware remotely via network or locally via upload.

Upgrading Via Network

Guides on upgrading firmware via TFTP/HTTP/HTTPS by configuring server details.

Upgrading Via Local Upload

Instructions for uploading firmware locally via Web GUI using a firmware file.

Backup

Covers backing up UCM6200 configuration locally or via network for restore purposes.

Backup/Restore

Procedures for backing up and restoring UCM6200 configurations using local or external storage.

Restore Configuration from Backup File

Restores UCM6200 configuration from a backup file, either existing or uploaded from local PC.

System Cleanup/Reset

Performs factory reset or reboots the device, clearing user data or all configurations.

Reset and Reboot

Guides on performing factory reset or rebooting the UCM6200 device.

Network Troubleshooting

Provides tools for network troubleshooting, including Ethernet capture, ping, and traceroute.

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