HTA HT2000H - Timeout Error; Peripheral Communication Timeout; Mechanical Errors

HT2000H_en_n.doc Page 127 of 167
8.10 Timeout error
8.10.1 Peripheral communication timeout
Error message:
“Time-out communication with peripheral: X”
(Where “X” can be Plunger, Needle, Turret, Tray, Shaker etc...).
Causes:
The communication with the a peripheral fails.
Solution:
Tap “RETRY” to retry the communication with the peripheral.
Tap “DISENGAGE” to enter in the screen from which it is possible to move the motors to try to
unlock the system and to solve the problem 4.2.3 “Setup: Manual operations“).
Tap “ABORT” to stop the operations.
If the problem isn't solved, switch the autosampler OFF, wait 30 seconds and switch it ON again.
Retry the operation.
If the problem persists contact the Technical Assistance Centre, supplying the error message.
8.11 Mechanical errors
Error message:
“Name motor error: Code XXX”
(Where “Name motor” can be Plunger, Needle, Turret, Tray, Shaker and “XXX” specifies the error).
The code is useful for technical purposes but does not give a definitive cause.
Causes:
The autosampler can not complete a movement.
Solution:
Check the unit for obstacles and remove if present. You can tap “DISENGAGE” to enter “Manual
operations” and move the locked motors and try to solve the problem (see paragraph 4.2.3 “Setup:
Manual operations“). Tap “EXIT” to return to the main menu
If the problem isn't solved, switch the autosampler OFF, wait 30 seconds and switch it ON again.
Retry the operation.
If the problem persists contact the Technical Assistance Centre, supplying the error message and
error code.