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HTA HT2000H - Troubleshooting Common Issues

HTA HT2000H
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HT2000H_en_n.doc Page 128 of 167
8.12 Heating errors
Error message:
“Warning”
“Y heater: Code XXX Oven: ZZC (WWW°C) Syringe: KKC (JJJ°C)
(“Y” can be the Oven or the Syringe according to the heater that has generated the error, “XXX”
specifies the error, “ZZZ” is the set temperature for the oven, WWW is the read temperature for
the oven, “KKK” is the set temperature for the syringe, “JJJ” is the set temperature for the syringe).
The code is useful for technical purposes but does not give a definitive cause.
Causes:
The autosampler can not complete an operation.
Solution:
Tap ABORT” to stop the operations. Retry the operation.
If the problem is not solved, switch the autosampler OFF, wait 30 seconds and switch it ON again.
Retry the operation.
If the problem persists contact the Technical Assistance Centre, supplying the error message and
error code.
8.13 Oven error
Error message:
“Oven error: 8 1”
Causes:
The current ambient temperature is lower than the oven temperature set in the method (see
paragraph 5.2.2.3 “Preparation parameters”).
Solution:
Set an oven temperature in the method (see paragraph 5.2.2.3 Preparation parameters”) higher
than the ambient temperature.
8.14 System integrity test fail
Error message:
“The System Integrity test is failed. Please check the integrity of the syringe”
Causes:

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