Table 18. Error Messages for Models 001, 002, and 003 (continued)
Message Description Action
020 FORMS JAMMED REAR TRACTOR
CLEAR JAM AND RELOAD FORMS
Jam detected at the rear tractor sensor. See “MAP 0190: Form Feed Problems” on
page 101.
022 UNIT ADDRESS NOT RECEIVED
CHECK PRINTER ADDRESS
(Twinax interface only)
Printer address not received from host or
invalid.
Check printer address for mismatch with
host.
See “MAP 0121: Parallel with Twinax or
Coax Attachments, Models 001, 002, or
003” on page 41.
027 COMMUNICATIONS CHECK
CALL SYSTEM OPERATOR
(Coax interface only)
Enable Poll timeout. Printer not enabled in
60 seconds.
Check control unit.
See “MAP 0121: Parallel with Twinax or
Coax Attachments, Models 001, 002, or
003” on page 41.
028 COMMUNICATIONS CHECK
CALL SYSTEM OPERATOR
(Coax interface only)
Poll timeout. Printer not polled in 60
seconds.
Check control unit.
See “MAP 0121: Parallel with Twinax or
Coax Attachments, Models 001, 002, or
003” on page 41.
031 END OF FORMS TIMEOUT
LOAD FORMS/BIN
(Coax interface only)
False 001 END OF FORMS condition
exceeded 60 seconds.
Forms are visible between the printhead
and the platen.
Forms path sensor cannot sense paper.
See “MAP 0131: Paper Path Sensor” on
page 66.
031 END OF FORMS TIMEOUT
LOAD FORMS/BIN
(Coax interface only)
False 001 END OF FORMS condition
exceeded 60 seconds.
Forms do not load when Load/Eject is
pressed.
No forms movement.
See “MAP 0130: No Paper Movement” on
page 62.
Chapter 1. Diagnosing Problems
138
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