5486pref.fm Draft Document for Review October 18, 2004
xxviii IBM Eserver i5 and iSeries System Handbook
The team that wrote this redbook
This redbook was produced by a worldwide team of specialists working at the
International Technical Support Organization (ITSO), Rochester Center.
Susan Powers is a Consulting I/T Specialist at the ITSO, Rochester Center.
Prior to joining the ITSO in 1997, she was an AS/400® Technical Advocate in the
IBM Support Center with a variety of communications, performance, and work
management assignments. Her IBM career began as a Program Support
Representative and Systems Engineer in Des Moines, Iowa. She holds a degree
in mathematics, with an emphasis in education, from St. Mary’s College of Notre
Dame. She is the project manager for the iSeries Handbook and System Builder
suite of IBM Redbooksâ„¢.
Matthew Bedernjak is an Advisory I/T Specialist in Toronto, Canada. He has six
years of experience in IBM TotalStorage and UNIX (IBM RS/6000 servers and
AIX) platforms, supporting the Americas. He holds a bachelor’s degree in Civil
Engineering and is currently completing a master’s degree in Mechanical and
Industrial Engineering from the University of Toronto. His expertise is in tape
storage systems (open and large systems), SANs, Tivoli Storage Management,
AIX and pSeries and disaster recovery. He has written extensively on disaster
recovery and IBM TotalStorage products.
Celia Burke is a Senior IT Specialist with IBM Australia. She has 18 years of
midrange systems experience and currently provides pre-sales technical support
to IBM business partners across Australia.
Mary Cheever, Senior iSeries Techline Specialist, has been with IBM for 27
years. She has experience as an iSeries Systems Engineer and currently
provides iSeries pre-sales technical marketing support.
Louis Cuypers, iSeries Technical Support Specialist, has been with IBM
Belgium for 28 years. He specializes in technical support and problem
determination hardware and software for the iSeries server. His previous
experience includes working with the System/32, System/34, System/36â„¢,
System/38â„¢, and AS/400 system. Louis has participated in many ITSO
residencies since the release of OS/400 V4R1. He is recognized worldwide as an
advocate for iSeries products and delivery.
Harold Distler is an iSeries Product Specialist involved with pre- and post-sales
support for iSeries hardware, operating system, and software, for Sirius
Computing Solutions. He is also familiar with other platforms and networking. His
25-year career in the computing industry includes 17 years with IBM. He was an
IBM Customer Engineer for office products, unit record, System/32, System/34,
System/36, and System/38 systems, and provided Level 2 support for PC
To Next Page
Loading...
Need help?
General