i5/OS and OS/400 (5722-SS1): Architecture 553
Draft Document for Review October 18, 2004 5486OpS.fm
Easier access to IBM Eserver Technical Support Web sites
IBM Electronic Services for iSeries
Universal Connection: ECS over TCP/IP
PM eServer iSeries Integrated with IBM Eserver Workload Estimator
Physical Device Placement Assistant (PDPA)
Software Inventory Assistant
iSeries University
Web interface to manage software keys
Enhanced software knowledge base
Streamlined fix downloads
Easy search for technical information
For information about Technical Support Advantage, refer to:
http://www.ibm.com/eserver/iseries/support
Management Central-Pervasive
Management Central-Pervasive allows network administrators to monitor the
performance and status of their iSeries servers while away from their workstation
or office. Using a cellular phone or PDA with a wireless modem, the administrator
can check on iSeries server status and monitor performance metrics on the
iSeries servers. Management Central-Pervasive also runs from a Web browser
running on PCs or Network Stations.
For more information about Management Central-Pervasive, see “IBM Eserver
iSeries Access for Wireless (5722-XP1)” on page 731.
Network system management
i5/OS and OS/400 system management functions include Simple Network
Management Protocol (SNMP) APIs and access to additional management
information. The SNMP APIs for managing applications have the ability to
manipulate management data via local or remote SNMP agents. Information can
be retrieved from systems on SNA or TCP/IP networks. This makes it easier to
discover and manage potential problems anywhere within the network.
Electronic Customer Support
Electronic Customer Support (ECS) is an integrated approach to help users
service and support single or complex systems and networks. It is menu-driven
and supported by online help text. ECS includes functions available locally, with
access to remote marketing support systems and IBM service support.
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