8–3
Transpector CPM Operating Manual
Process valve(s) don’t 
open
Low air pressure Check air pressure
Leaks in air lines Listen/check for leaks
Water vapor high in 
background mass 
spectrum
Exposure to air or water in 
process
Bake out manifold and Inlet 
to 150 °C for 8 hours. 
Check for water after cool 
down
Power indicator on 
controller does not 
illuminate
+24 V controller internal 
power supply
Check input AC line voltage 
to external power supply
Check +24 V input, verify 
input range 20–30 V
Replace power supply
Controller electronics 
failure
Return controller to 
INFICON for repair
Power Indicator on 
Transpector cable box 
does not illuminate
Controller is not on Refer to section 2.2.1, 
Attach Transpector 
Electronics Module, on 
page 2-2
CPM control cable is 
disconnected
Check control cable at 
controller end and at cable 
box end
No communication to 
HOST computer
Sensor IP address not 
compatible with network
Refer to Chapter 3, 
Connecting 
Transpector CPM
Transpector 
Communications port (port 
80) is not open on the host 
computer
Open port 80 on the host 
computer or change the 
communications port of 
Transpector CPM
Cable connections Make sure cables are 
connected to proper 
connectors
Host computer Ethernet 
malfunction
Replace Ethernet Card on 
host computer
Table 8-1  Symptom—Cause—Remedy Chart (continued)
SYMPTOM CAUSE REMEDY