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Juniper QFX5100 - Troubleshooting; Part 5 Troubleshooting
300 pages
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P
ART
5
T
r
oubl
eshooting
•
Alarm
Message
s
on
page
233
•
R
estoring
Junos
OS
on
pa
ge
235
•
Sa
fety
and
C
ompliance
Informa
tion
on
pag
e
239
•
Ag
ency
Appr
oval
s
and
Compliance
Stat
ements
on
page
275
231
Copyright
©
2016,
Juniper
Netw
orks,
Inc.
250
252
Table of Contents
Main Page
Default Chapter
3
Table of Contents
3
About the Documentation
15
Documentation and Release Notes
15
Documentation Conventions
15
Table 1: Notice Icons
16
Table 2: Text and Syntax Conventions
16
Documentation Feedback
17
About the Documentation
17
Requesting Technical Support
18
Self-Help Online Tools and Resources
18
Opening a Case with JTAC
18
Overview
21
System Overview
21
Chassis Components and Descriptions
21
Cooling System and Airflow
21
Chapter 1 System Overview
23
System Overview
23
QFX5100 Device Hardware Overview
23
QFX5100 Hardware
23
Figure 1: QFX5100-48S Port Panel
24
Figure 2: QFX5100-48T Port Panel
25
System Overview
25
Figure 3: QFX5100-24Q Port Panel
26
Figure 4: QFX-EM-4Q Expansion Module
27
Figure 5: EX4600-EM-8F Expansion Module
27
Figure 6: QFX5100-24Q-AA Port Panel with QFX-PFA-4Q
28
Figure 7: QFX-PFA-4Q Expansion Module
28
Figure 8: QFX5100-96S Port Panel
29
QFX5100 Device Models
30
System Software
30
Table 3: QFX5100 Switch Product Numbers
30
Field-Replaceable Units in a QFX5100 Device
32
Power Supplies
33
Table 4: Frus in a QFX5100 Switch
33
Understanding Hardware Redundancy of QFX5100 Device Components and Functionality
33
Supported Environments for QFX Series Devices
34
Table 5: Supported QFX and EX Series Switches Configurations
34
Chapter 2 Chassis Components and Descriptions
39
Management Panel of a QFX5100 Device
39
Figure 9: QFX5100 Switch, FRU End 1 U Product Skus
39
Figure 10: QFX5100-96S, FRU End
39
Figure 11: Management Panel Components on 1 U QFX5100
40
Figure 12: Management Panel Components on the QFX5100-96S
41
Chassis Components and Descriptions
41
Port Panel of a QFX5100-24Q Device
43
Switch Ports
43
Figure 13: QFX5100-24Q Device Port Panel
43
Qfabric Systems
44
Channelizing Interfaces (Non-Qfabric)
44
Virtual Chassis and Virtual Chassis Fabric
45
Port Leds
45
Figure 14: Leds on the QSFP+ Uplink Ports
46
Table 6: Port Leds on a QFX5100-24Q Switch
46
Port Panel of a QFX5100-24Q-AA Device
47
Figure 15: Port Panel of a QFX5100-24Q-AA Switch
47
Port Panel of a QFX5100-48S Device
48
Figure 16: QFX5100-48S Switch Port Panel
49
Port Panel of a QFX5100-48T Device
50
Figure 17: QFX5100-48T Switch Port Panel
51
Port Panel of a QFX5100-96S Device
52
Switch Ports
52
Figure 18: QFX5100-96S Switch Port Panel
52
Channelizing Interfaces
53
Virtual Chassis and Virtual Chassis Fabric Support
53
Expansion Modules for QFX5100 Devices
54
Ex4600-Em-8F
55
Figure 19: EX4600-EM-8F Faceplate and Leds
55
Qfx-Em-4Q
56
Figure 20: QFX-EM-4Q Faceplate and Leds
56
Table 7: EX4600-EM-8F Status LED
56
Table 8: Expansion Module Status LED
56
Qfx-Pfa-4Q
57
Figure 21: QFX-PFA-4Q Faceplate and Leds
57
Table 9: QFX-PFA-4Q Status and FPGA Leds
57
Chapter 3 Cooling System and Airflow
59
Cooling System and Airflow in a QFX5100 Device
59
Fan Modules
59
Figure 22: 1 U Fan Module Used in QFX5100 Switches
60
Figure 23: 2 U Fan Module Used in QFX5100-96S Switches
60
Table 10: Fan Modules in QFX5100 Switches
61
Figure 24: Air in Airflow through 1 U QFX5100 Switch Chassis
62
Figure 25: Air in Airflow through 2 U QFX5100 Switch Chassis
62
Figure 26: Air out Airflow through 1 U QFX5100 Switch Chassis
63
Figure 27: Air out Airflow through 2 U QFX5100 Switch Chassis
63
Switch
63
Fan Module Status
64
Table 11: Fan Module LED
64
Chapter 4 Power Supplies
67
Figure 28: 1 U AC Power Supply in QFX5100 Switches
68
Figure 29: 2 U AC Power Supply in a QFX5100-96S Switch
68
Figure 30: Power Supply Handle Detail
68
DC Power Supply in a QFX5100 Device
69
Table 12: Airflow Direction in QFX5100 AC Power Supplies
69
Figure 31: DC Power Supply in QFX5100 Devices
70
Figure 32: DC Power Supply for QFX5100-96S Devices
70
Figure 33: DC Power Supply Faceplate in QFX5100 Devices
71
Grounding Cable and Lug Specifications for a QFX5100 Device
71
Power Supplies
67
AC Power Supply for a QFX5100 Device
67
Chapter 5 Viewing System Information
73
Chassis Status Leds on a QFX5100 Device
73
Figure 34: Chassis Status Leds on a QFX5100 Switch
73
Table 13: Chassis Status Leds on a QFX5100 Switch
74
Management Port Leds on a QFX5100 Device
75
Viewing System Information
75
Figure 35: Management Port Leds on a QFX5100 Switch
76
Access Port and Uplink Port Leds on a QFX5100 Device
77
Table 14: Management Port Leds on a QFX5100 Switch
77
Table 15: QFX5100 Access Port and Uplink LED Locations
78
Table 16: Network Port Leds on SFP+ Ports on a QFX5100 Switch
79
Fan Module LED on a QFX5100 Device
80
Figure 36: Fan Module LED in a QFX5100 Switch
80
Table 17: Network Port Leds on QSFP+ Ports on a QFX5100 Switch
80
AC Power Supply Leds on a QFX5100 Device
81
Figure 37: AC Power Supply Leds on a QFX5100 Switch
81
Table 18: Fan Tray LED in a QFX5100 Switch
81
Table 19: AC Power Supply Leds on a QFX5100 Switch
81
DC Power Supply Leds on a QFX5100 Device
82
Figure 38: DC Power Supply Faceplate on a QFX5100 Switch
82
Table 20: DC Power Supply Leds on a QFX5100 Switch
83
Port and Interface Specifications
85
Power Specifications and Requirements
85
Preparation Overview
85
Site Planning, Preparation, and Specifications
85
Chapter 6 Preparation Overview
87
General Site Guidelines
89
Site Electrical Wiring Guidelines
89
Preparation Overview
89
Table 22: Site Electrical Wiring Guidelines
89
Environmental Requirements and Specifications for a QFX5100 Device
90
Table 23: QFX5100 Switch Environmental Tolerances
90
Chassis Physical Specifications for a QFX5100 Device
91
Table 24: Physical Specifications for the QFX5100 Switch Chassis
91
Planning a Virtual Chassis Fabric Deployment
92
Table 25: Deployment Checklist
92
Rack Requirements for a QFX5100 Device
94
Table 26: Rack Requirements for the QFX5100 Device
94
Cabinet Requirements for a QFX5100 Device
95
Clearance Requirements for Airflow and Hardware Maintenance for a QFX5100
95
Device
95
Table 27: Cabinet Requirements for the QFX5100 Device
96
Figure 39: Clearance Requirements for Airflow and Hardware Maintenance for a QFX5100 Device
97
Preparation Overview
87
Site Preparation Checklist for a QFX5100 Device
87
Table 21: Site Preparation Checklist
87
Chapter 7 Power Specifications and Requirements
99
AC Power Specifications for a QFX5100 Device
99
Table 28: AC Power Specifications for a QFX5100 Device
99
AC Power Cord Specifications for a QFX Series Device
100
DC Power Specifications for a QFX5100 Device
101
Table 29: AC Power Cord Specifications
101
Table 30: DC Power Specifications for a QFX5100 Device
102
Chapter 8 Port and Interface Specifications
103
USB Port Specifications for the QFX Series
103
Console Port Connector Pinouts for the QFX Series
104
Table 31: Console Port Connector Pinouts for the QFX Series
104
Management Port Connector Pinouts for the QFX Series
105
Table 32: RJ-45 Management Port Connector Pinouts for the QFX Series
105
Interface Support for the QFX5100 Device
106
Figure 40: Port Panel QFX5100-96S Device
107
Figure 41: Port Panel QFX5100-48S Device
107
Figure 42: Port Panel QFX5100-48T Device
107
Figure 43: Port Panel QFX5100-24Q Device
107
Figure 44: Port Panel QFX5100-24Q-AA Device
108
Figure 45: Port Panel QFX5100-24Q-AA Device
108
Table 33: Supported Optical Transceivers for the QFX5100 Switch
108
Interface Specifications for SFP, SFP+, and QSFP+ Transceivers for the QFX
108
Table 34: Supported DAC and DAC Breakout Cables for the QFX5100
110
Table 35: Supported 10-Gigabit AOC on QFX5100
112
Table 36: Supported 40-Gigabit AOC and AOC Breakout on QFX5100
113
Interface Specifications for SFP, SFP+, and QSFP+ Transceivers for the QFX
113
Series
114
Table 37: Copper Interface Support and Optical Interface Support for Gigabit Ethernet SFP Transceivers for the QFX Series
115
Table 38: Optical Interface Support for 10-Gigabit Ethernet SFP+ Transceivers
120
Table 39: Interface Support for 40-Gigabit Ethernet QSFP+ Transceivers for the
133
Interface Specifications for SFP+ DAC Cables for the QFX Series
146
Table 40: Third-Party SFP+ DAC Cable Support
146
Table 41: SFP+ Passive Direct Attach Copper Cable Specifications
147
Table 42: SFP+ Active Direct Attach Copper Cable Specifications
150
Qfx5100
152
Table 43: SFP+ to SFP+ Active Optical Cables
153
Table 44: QSFP+ to QSFP+ Active Optical Cables
153
The QFX5100
154
Interface Specifications for QSFP+ DAC Breakout Cables for the QFX Series
155
Table 45: QSFP+ to SFP+ Active Optical Breakout Cables
155
Table 46: Third-Party QSFP+ DAC Breakout Cable Support
156
Table 47: QSFP+ DAC Passive Breakout Cable Specifications
157
Table 48: QSFP+ Active DAC Breakout Cable Specifications
158
Interface Specifications for QSFP+ DAC Cables for the QFX Series
160
Table 49: Third-Party QSFP+ DAC Cable Support
160
Table 50: Interface Specifications for Passive Copper QSFP+ DAC Cables
162
Table 51: Interface Specifications for Active Copper QSFP+ DAC Cables
164
Cable Specifications
167
Cable Specifications for Console and Management Connections for the QFX
167
Series
167
Cable Specifications for QSFP+ and QSFP28 Transceivers
167
Chapter 9 Cable Specifications
167
Table 53: QSFP+ MPO Fiber-Optic Crossover Cable Pinouts
168
Table 54: Cable Specifications for Console and Management Connections for
169
Attenuation and Dispersion in Fiber-Optic Cable
170
Signal Loss in Multimode and Single-Mode Fiber-Optic Cables
170
Table 52: QSFP+ MPO Cable Signals
167
Understanding QFX Series Fiber-Optic Cable Signal Loss, Attenuation, and Dispersion
167
Calculating the Fiber-Optic Cable Power Budget for a QFX Series Device
171
Calculating the Fiber-Optic Cable Power Margin for a QFX Series Device
172
Table 55: Estimated Values for Factors Causing Link Loss
172
Copper Cable Specifications for QFX5100-48T Switches
173
Table
173
Table 56: Cable Specification for 10GBASE-T Network Ports
174
Initial Installation and Configuration
175
Chapter 10 Unpacking the Switch
177
Unpacking a QFX5100 Device
177
Table
177
Unpacking the Switch
177
Table 57: Inventory of Components Supplied with a QFX5100 Device
178
Chapter 11 Installing the Switch
179
Mounting a QFX5100 Device in a Rack or Cabinet
180
Before You Begin Rack Installation
180
Installing the Switch
181
Four-Post Procedure
182
Figure 46: Attaching Mounting Rails to the QFX5100-24Q
182
Figure 47: Attaching Mounting Rails to the QFX5100-48S
182
Figure 48: Attaching Mounting Rails to the QFX5100-96S
183
Figure 49: Attach 1 U Switch to Rack
183
Figure 50: Slide Mounting Rail Onto the QFX5100-96S Rear Mounting Blade
183
Two -Post Procedure
184
Figure 51: Slide Mounting Blade into 1 U Mounting Rail
184
Figure 52: Attaching a Two-Post Mounting Bracket to QFX5100-96S
184
Figure 53: Mounting the Switch on Two Posts in a Rack
185
Virtual Chassis Fabric Installation Overview
185
Chapter 12 Connecting the Switch to Power
189
Connecting Earth Ground to a QFX5100 Device
190
Connecting AC Power to a QFX5100 Device
191
Connecting the Switch to Power
191
Figure 54: Connecting a Grounding Cable to a 1 U QFX5100 Device
191
Figure 55: Connecting a Grounding Cable to the 2 U QFX5100-96S Device
191
Figure 56: Connecting an AC Power Cord to an AC Power Supply in a 1 U QFX5100
193
Figure 57: Connecting an AC Power Cord to an AC Power Supply in a 2 U QFX5100
193
Connecting DC Power to a QFX5100 Device
194
Power Supplies
196
Figure 58: DC Power Supply Faceplate for a QFX5100 Device
197
Figure 59: Securing Ring Lugs to the Terminals on the QFX5100 DC Power
197
Chapter 13 Connecting the Switch to the Network
199
Figure 60: Connecting the QFX Series to a Management Console through a
199
Connecting a QFX5100 Device to a Network for Out-Of-Band Management
200
Figure 61: Connecting the QFX Series Directly to a Management Console
200
Connecting QFX Series and EX Series Switches in a QFX Virtual Chassis
201
Before You Start
201
Figure 62: Connecting a QFX5100 Switch to a Network for Out-Of-Band
201
Valid Configurations
202
Cabling QFX3500 Switches in a QFX Virtual Chassis
203
Figure 63: QFX3500 Using the 40G Ports as the Vcps
203
Cabling QFX3600 Switches in a QFX Virtual Chassis
204
Figure 64: QFX3500 Using the 10G Ports as the Vcps
204
Cabling a Mixed QFX Virtual Chassis
205
Figure 65: QFX3600 Using the 40G Ports as the Vcps
205
Figure 66: QFX3500 and QFX3600 Mixed Using the 40G Ports as the Vcps
205
Figure 67: QFX3500 and QFX3600 Mixed Using both 40G Ports and 10G Ports
206
Figure 68: QFX5100 Master Connecting QFX3600 and QFX3500 Using 40G
206
Connecting a QFX5100 Device in a Virtual Chassis Fabric
207
Figure 69: Two Spine Virtual Chassis Fabric with Six Leaf Devices
208
Chapter 14 Performing Initial Configuration
209
Installing and Connecting a QFX5100 Device
179
Connecting a QFX Series Device to a Management Console
199
Configuring a QFX5100 Device
209
Chapter 15 Removing the Switch
213
Removing a QFX5100 Device from a Rack or Cabinet
215
Removing the Switch
213
Powering off a QFX5100 Device
213
Chapter 16 Replacing Cooling System Component
217
Removing a Fan Module from a QFX5100 Device
218
Figure 70: Installing a Fan Module in a 1 U QFX5100 Device
218
Figure 71: Installing a Fan Module in a 2 U QFX5100-96S Device
218
Figure 72: Removing a Fan Module from a 1 U QFX5100 Device
219
Figure 73: Removing a Fan Module from a 2 U QFX5100-96S Device
220
Replacing Cooling System Component
217
Installing a Fan Module in a QFX5100 Device
217
Chapter 17 Replacing Power Supply
221
Installing a Power Supply in a QFX5100 Device
222
Figure 74: Installing a Power Supply in a 1 U QFX5100 Device
223
Figure 75: Installing a Power Supply in a QFX5100-96S Device
223
Removing a Power Supply from a QFX5100 Device
224
Figure 76: Removing a Power Supply from a 1 U QFX5100 Device
225
Figure 77: Removing a Power Supply from a QFX5100-96S Device
225
Replacing Power Supply
221
Installing and Removing QFX5100 Device Hardware Components
221
Chapter 18 Replacing Expansion Module
227
Installing an Expansion Module in a QFX5100 Device
227
Figure 78: QFX-EM-4Q Expansion Module
227
Figure 79: EX4600-EM-8S Expansion Module
227
Figure 80: QFX-PFA-4Q Expansion Module
228
Figure 81: Installing a QFX-EM-4Q Expansion Module in a QFX5100-24Q
229
Figure 82: Installing a QFX-PFA-4Q Expansion Module in a QFX5100-24Q-AA
229
Removing an Expansion Module from a QFX5100 Device
230
Figure 83: Removing a QFX-EM-4Q Expansion Module from a QFX5100-24Q
232
Figure 84: Removing a QFX-PFA-4Q Expansion Module from a QFX5100-24Q-AA
232
Chapter 19 Replacing Transceiver
233
Installing a Transceiver in a QFX Series Device
234
Figure 85: Installing an SFP Transceiver in the QFX Series
236
Figure 86: Installing a QSFP+ Transceiver in the QFX Series-Vertical
236
Figure 87: Installing a QSFP+ Transceiver in the QFX Series-Horizontal
236
Figure 88: Installing a QSFP+ Transceiver in a QFX5100-48T
236
Figure 89: Installing a QSFP28 Transceiver in a QFX10002
237
Replacing Transceiver
233
Removing a Transceiver from a QFX Series Device
233
Chapter 20 Maintaining and Replacing Fiber-Optic Cable
239
Disconnecting a Fiber-Optic Cable from a QFX Series Device
239
Connecting a Fiber-Optic Cable to a QFX Series Device
240
Maintaining Fiber-Optic Cables in a QFX Series Device
241
Chapter 21 Contactingcustomersupportand Returningthechassisor
243
Components
243
Returning a QFX5100 Device or Component for Repair or Replacement
243
Locating the Serial Number on a QFX5100 Device or Component
244
Listing the Chassis and Component Details Using the CLI
244
Locating the Chassis Serial Number ID Label on a QFX5100 Switch
245
Figure 90: Location of the Serial Number ID Label on a QFX5100-96S Switch
245
Figure 91: Location of the Serial Number ID Label on a QFX5100-48S Switch
245
Locating the Serial Number ID Labels on FRU Components
246
Packing a QFX5100 Device or Component for Shipping
246
Figure 92: Location of the Serial Number ID Label on a QFX5100-48T Switch
246
Packing a QFX5100 Switch for Shipping
247
Packing QFX5100 Switch Components for Shipping
247
Contacting Customer Support to Obtain a Return Materials Authorization for a QFX Series Device or Component
248
Troubleshooting
251
Part 5 Troubleshooting
251
Alarm Messages
253
Understanding Alarms
253
Table 58: Alarm Terms and Definitions
253
Chapter 22 Alarm Messages
253
Interface Alarm Messages
254
Chapter 23 Restoring Junos os
255
Performing a Recovery Installation Using an Emergency Boot Device
257
Restoring Junos os
255
Creating an Emergency Boot Device
255
Chapter 24 Safety and Compliance Information
259
General Safety Guidelines and Warnings
259
Definitions of Safety Warning Levels
260
Qualified Personnel Warning
262
Warning Statement for Norway and Sweden
263
Fire Safety Requirements
263
Radiation and Laser Warnings
264
Radiation from Open Port Apertures Warning
264
Laser and LED Safety Guidelines and Warnings for the QFX Series
265
Class 1M Laser Product Warning
266
Class 1M Laser Radiation Warning
266
Unterminated Fiber-Optic Cable Warning
266
Installation and Maintenance Safety Information
268
Installation Instructions Warning
268
Chassis Lifting Guidelines for a QFX5100 Device
269
Restricted Access Warning
269
Ramp Warning
271
Rack-Mounting and Cabinet-Mounting Warnings
271
Grounded Equipment Warning
275
Maintenance and Operational Safety Guidelines and Warnings
276
Battery Handling Warning
276
Jewelry Removal Warning
277
Lightning Activity Warning
278
Operating Temperature Warning
279
Product Disposal Warning
280
Power and Electrical Safety Information
281
General Electrical Safety Guidelines and Warnings
281
Prevention of Electrostatic Discharge Damage
283
AC Power Electrical Safety Guidelines
284
AC Power Disconnection Warning
285
DC Power Electrical Safety Guidelines for Switches
286
DC Power Disconnection Warning
288
DC Power Grounding Requirements and Warning
289
DC Power Wiring Sequence Warning
290
DC Power Wiring Terminations Warning
292
Multiple Power Supplies Disconnection Warning
293
TN Power Warning
293
Action to Take after an Electrical Accident
294
Chapter 25 Agency Approvals and Compliance Statements
295
Agency Approvals for the QFX Series
295
Compliance Statements for EMC Requirements for the QFX Series
296
Canada
296
European Community
297
Israel
297
Japan
297
Korea
297
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