bizhub 226 10-3
10.1 Having problems sending a fax
10
10 If you suspect a failure then do the following
10.1 Having problems sending a fax
Fax status Major cause Corrective actions
The original is not scanned. Is the original too thick? Load the original on the Original
Glass. For details, refer to [Us-
er's Guide Copy].
Is the original too thin or small? Load the original on the Original
Glass. For details, refer to [Us-
er's Guide Copy].
Is the Original Glass dirty? Wipe the Original Glass with a
soft, dry cloth.
The original is scanned oblique-
ly.
Does the Lateral Guide match
the original width?
Adjust the Lateral Guide to the
original width. For details, refer
to [User's Guide Copy].
An unclear image has been re-
ceived in a destination.
Is the original positioned correct-
ly?
Position the original correctly.
For details, refer to [User's Guide
Copy].
Is the Original Glass dirty? Wipe the Original Glass with a
soft, dry cloth.
Is the original text too faint? Specify the scanning density.
(p. 7-21)
Is there a problem on the line sta-
tus or destination fax?
Make a copy on this machine to
check the result. If a copy image
is clear, send the fax again.
A blank image has been re-
ceived by the destination fax
machine.
Has the original been loaded with
the side containing the message
facing down? (in use of ADF)
Load the original, ensuring that
the side containing the message
is facing up. Then, send the orig-
inal again. For details, refer to
[User's Guide Copy].
Cannot send a fax automatical-
ly.
Is the number correct? Check the number.
Are you calling a telephone-ded-
icated number?
Check the number.
Is there a problem at the destina-
tion? (Paper out, Auto RX is dis-
abled, the power is not turned
off, and other causes)
Check with the sender.
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