Lenovo ThinkSystem SR650 V2 User Manual

Complete the parts replacement . . . . . . . . 381
Chapter 5. Problem
determination . . . . . . . . . . . . . 383
Event logs . . . . . . . . . . . . . . . . . 383
Light path diagnostics . . . . . . . . . . . . 385
General problem determination procedures . . . . 386
Resolving suspected power problems . . . . 387
Resolving suspected Ethernet controller
problems . . . . . . . . . . . . . . . 388
Troubleshooting by symptom . . . . . . . . . 389
Power on and power off problems . . . . . . 390
Memory problems . . . . . . . . . . . . 391
Hard disk drive problems . . . . . . . . . 395
Monitor and video problems . . . . . . . . 399
Keyboard, mouse, KVM switch or USB-device
problems . . . . . . . . . . . . . . . 401
Optional-device problems . . . . . . . . . 401
Serial-device problems . . . . . . . . . . 404
Intermittent problems. . . . . . . . . . . 406
Power problems. . . . . . . . . . . . . 407
Network problems . . . . . . . . . . . . 408
Observable problems. . . . . . . . . . . 409
Software problems. . . . . . . . . . . . 413
Appendix A. Hardware
disassembling for recycle . . . . . . . 415
Disassembling the system board for recycle. . . . 415
Appendix B. Getting help and
technical assistance . . . . . . . . . . 417
Tech Tips . . . . . . . . . . . . . . . . . 417
Security advisories . . . . . . . . . . . . . 417
Before you call . . . . . . . . . . . . . . . 417
Collecting service data . . . . . . . . . . . . 418
Contacting Support . . . . . . . . . . . . . 419
Appendix C. Notices. . . . . . . . . . 421
Trademarks . . . . . . . . . . . . . . . . 422
Important notes . . . . . . . . . . . . . . . 422
Telecommunication regulatory statement. . . . . 422
Electronic emission notices . . . . . . . . . . 423
Taiwan BSMI RoHS declaration . . . . . . . 423
Taiwan import and export contact information . . . 423
Index . . . . . . . . . . . . . . . . . . 425
© Copyright Lenovo 2021 iii

Lenovo ThinkSystem SR650 V2 Specifications

General

Expansion Slots	Up to 7x PCIe 4.0 slots
Form Factor	2U rack server
RAID Support	RAID 0, 1, 5, 6, 10, 50, 60
Processor	Up to 2x 3rd Generation Intel Xeon Scalable processors, up to 40 cores per processor
Memory	Up to 8TB in 32x slots, using 256GB DDR4 3200MHz DIMMs
Drive Bays	Up to 24 x 2.5" or 12 x 3.5"
Power Supply	Up to 2x hot-swap redundant power supplies, 750W Platinum, or 750W Titanium
Memory Slots	32 DIMM slots
Storage Controller	ThinkSystem RAID 930-8i
Operating System	Windows Server, Red Hat Enterprise Linux, SUSE Linux Enterprise Server, VMware ESXi