12. Troubleshooting
When an error occurs, a corresponding error message is
displayed in the control panel (see section 12.1 and section
10.6).
In addition errors are indicated by an illuminated ring
around the ENTER key:
In the case of an error messages displayed in the control panel the
ring around the ENTER key is illuminated red.
Once the fault has been corrected, the printer is ready again for
operation. The ring around the ENTER key is no longer illuminated
then.
Please address the problems described in this chapter yourself
(especially the consumable replacement).
Please regard the following subjects if an opening of the printer
becomes necessary:
- While operating the printer components inside the device will
heat up. Take care that you do not burn your fingers when
removing a paper jam.
- Make sure all covers of the device are completely closed
afterwards.
Any others but the troubles described on the following pages are
only to be repaired by a MICROPLEX authorized operator or a
service engineer.
When reporting a problem to your service engineer, please give
him the exact error message. That helps to localize the error more
quickly.
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