Troubleshooting 187
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MICROPLEX Operator’s Manual logiJET T4-2 /T6-2 /RFID Edition 2.2
[Paper Jam ]
or
[Punch Error ]
or
[Sync.Mark Error ]
These error messages indicate a paper jam:
- remove the jammed consumables
(labels sticking together e.g.)
- reload the consumables (paper)
(see chapter 5)
- perform the basic operations
(see chapter 4)
- For further information about the
avoiding of paper jams please take
notice of section 12.3 Incorrect Media
Transport
- the printhead is not connected or faulty.
[Head defective ]
or
[Print Head Err. ]
- the printhead is defective. A new printhead
has to be installed.
The printhead temperature is too high.
- make sure the consumables have been
loaded correctly
(compare section 5.2 and 5.3)
- a new printhead has to be installed
Information about error messages referring to the RFID – functions of the
printer can be found in section 10.6.
If the remedies above are not successful, please call a MICROPLEX
authorized service engineer.
Mantenimiento Periféricos Informáticos C/Canteras, 15 28860 Paracuellos de Jarama (Madrid) Tel: 00 34 917481604 Web: https://mpi.com.es/