Chapter 6 Troubleshooting > Error List
185
Erro
r
num
ber
Message Cause Corrective action
6. Replace the Base IO PCB.
7. Replace the Y-drive motor.
808 FW/STP-MTR** • Firmware error
00: Wiper
01: Suction pump 1
17: Take-up unit
1. Update the firmware.
2. Check and clear the parameters.
3. Check the indicated step motor cable
connection for damage.
4. Replace the step motor:
5. Replace the Main PCB.
811 FW/SIO read • Serial communication
error
1. Update the firmware.
2. Check the cable connection for damage
between the Main PCB (CN9) and the Base IO
PCB (CN1).
3. Check the cable connection for damage
between the Main PCB (CN104/CN106) and
the Slider M PCB (CN11).
4. Replace the Main PCB.
5. Replace the Slider M PCB.
6. Replace the Base IO PCB.
7. Replace the Y-drive motor.
81b FW/STACK OV • System error
1. Update the firmware.
2. Initialize the parameters.
828 PRG ERR L***** • System error
901 Operation Error • The function is disabled
due to an error.
1. Check the following:
– Media not detected
– Ink error
– Waste ink tank, etc.
902 DATA REMAIN • Print data remains.
1. Clear the data.
90f PRINT AREA
SHORT
• Insufficient area for
printing
1. Replace with wider media.
b1a PCB BaseIO • Unable to recognize the
Base IO PCB.
1. Check the cable connection for damage
between the Main PCB (CN9) and the Base IO
PCB (CN1).
2. Replace the Base IO PCB.
3. Replace the Main PCB.
b1b BaseIO PCB Vpow-s • An abnormality was
detected in the Base IO
PCB +Vpow-s power
supply. (36V ± 3%)
1. Check the cable connection for damage
between the Main PCB (CN9) and the Base IO
PCB (CN1).
2. Check the Power supply (240 W, 36 V) output
voltage (+35 V to +37 V).
3. Replace the power supply if the values are
abnormal.
4. Replace the Base IO PCB.
b1c BaseIO PCB V24 • An abnormality was
detected in the Base IO
PCB +24 V power supply.
(24V ± 3%)
b1d BaseIO PCB V24-A • An abnormality was
detected in the Base IO
PCB +24 V power supply.
(24V ± 3%)
6
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