Motorola solutions MCC 7100 IP User Manual

1 Manually uninstall the MCC 7100 IP Dispatch Console software. See Removing All MCC 7100 IP
Dispatch Console Applications on page 151.
2 Install the MCC 7100 IP Dispatch Console software. See Installing the MCC 7100 IP Dispatch
Console Software on page 52.
Elite Console Denied Access Due to an Embedded Password
Mismatch after Reinstalling All Software
Symptom:
The Elite application shows the error, The console was denied access to data due to an
embedded password mismatch or internal error. Contact System Administrator.
after the MCC 7100 IP Dispatch Console software is reinstalled.
Solution:
Add a new domain console user to the local pwvault group. See Adding a New Domain Console User
on page 75.
Adding a New Domain Console User
Procedure:
1 In the Control Panel of the Windows operating system, navigate to the Administrative Tools
pane.
2 Double-click Computer Management.
3 In the left-hand navigation tree, expand Local Users and Groups → Groups.
4 Double-click Power Users.
5 In the Power Users Properties window, click Add.
6 In the Select Users, Computers, Service Account, or Groups window, click Advanced.
7 Click Find Now.
8 Select the domain console user. Click OK.
9 Click OK on all remaining widows.
10 Reboot the computer.
Elite Crash Error When Logging off the Dispatch Operator Position
When you shut down or restart the operator position workstation, or switch between the Windows
operating system accounts on the operator position, an error message appears stating that the Elite
application crashed.
The message appears when you shut down or restart the operator position workstation or switch
between the Windows operating system accounts on the operator position without existing the Elite
Admin or Elite Dispatch application before.
If you encounter this message, ignore it. Next time you turn on the workstation or log on to the
operating system, start the Elite application as usual.
To avoid this issue in the future, exit the Elite application any time you log off the operating system.
Audio Troubleshooting on MCC 7100 IP Dispatch Console
The MCC 7100 IP Dispatch Console uses on-board peripherals and interfaces to those devices
through the Windows audio layer. If the system is experiencing an absence of audio through the
MN000672A01-E
Chapter 2: MCC 7100 IP Dispatch Console Setup and Installation
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Motorola solutions MCC 7100 IP Specifications

General

Brand	Motorola solutions
Model	MCC 7100 IP
Category	Music Mixer
Language	English