5 - 14 MC9190-G Integrator Guide
To find the probable cause of the error, use the error number and/or the error text displayed on the screen to look
up the error in Table 5-1.
Table 5-1
Bootloader Errors
Error Text
Error
Number
Probable Cause
Unknown error -1 A general error occurred. Retry the download. If the failure persists, it is most
likely due to a hardware failure; the MC9190-G requires servicing.
Cancelled by user -2 The user cancelled the download.
Can't open the source -7 An error occurred opening the source device (either USB or SDMMC). Check
source device connectivity and retry.
Can't open the
destination
-8 An error occurred opening the destination device (either NAND, RAM, Power
Micro, IST, Keyboard Controller or CPLD). Retry the download. If the failure
persists, it is most likely due to a hardware failure; the MC9190-G requires
servicing.
Can't read from the
source device
-9 The source device (either USB or SDMMC) could not be read from. Check
source device connectivity and retry.
Can't write to the
destination device
-10 The destination device (either NAND, RAM, Power Micro, IST, Keyboard
Controller or CPLD) could not be written to. Retry the download. If the failure
persists, it is most likely due to a hardware failure; the MC9190-G requires
servicing.
Transmission
checksum error
-11 An error occurred during transmission from the source device (either USB or
SDMMC) and the checksum check failed. Check source device connectivity
and retry.
Readback checksum
error
-12 A checksum, generated from reading back data that was written to the
destination device, was incorrect. An error during transmission or a write
error to the destination device could cause this.
There is no more heap
space available
-14 There is no more heap space available for the download procedure. Restart
Bootloader and retry the download. If the failure persists, contact service with
details of what is being downloaded.
Invalid data in verify file -19 The file contains invalid data. Check that the file is suitable for downloading
on this terminal.
Insufficient memory for
buffering data
-20 There is no more heap space available for the download procedure. Restart
Bootloader and retry the download. If the failure persists, contact service with
details of what is being downloaded.
Insufficient data
available to complete
record
-21 A HEX file download was attempted but the HEX file is invalid. Ensure the file
is in proper HEX file format.
Invalid Symbol HEX file -23 A HEX file download was attempted but the HEX file is invalid. Ensure the file
is in proper HEX file format.
Unrecognized or
unsupported HEX
record
-24 The HEX file being downloaded contains an invalid or unrecognized HEX
record. Ensure the file is in proper HEX file format.